After purchase, you will receive a receipt and a Purchase Confirmation. You will also be directed to an online Passenger Information Form (PIF). You must submit the Passenger Information Form within 14 days of purchase. The Property will then confirm the booking directly with you via email. 
 
Please do NOT book any required flights until you have received booking confirmation direct from the Property.
 
Please note: If airport transfers are included, please ensure that once your booking and flights are confirmed, that you send a copy of your flight details to the Property to determine when and where you will be picked up from.
 
Please note: We recommend submitting your PIF as soon as possible to secure preferred dates. All bookings are subject to availability. 
 
On purchasing this Travel Offer you are bound by the General Terms and Conditions, in addition to the specific terms and conditions outlined in this Important Information. 
 
Booking Guarantee:
Submit the Passenger Information Form within 14 days of purchase and if you don't get your preferred dates, we will give you a full refund.
*3 preferred booking dates at least 5 days apart must be requested.
*All requested booking dates must fall within the validity period of the deal.
*Evidence of an attempted booking must be provided to TripADeal via email no more than 3 days after the 14 day period. 
 
We will aim to secure your preferred dates and if they are still unavailable, a full refund will be payable.
 
Please Note: all additional charges are payable direct to the Property unless stated otherwise.

Travel offer is valid for travel until the 31st October 2019.
 
This Travel offer is priced for two people based on twin share.
 
Single Traveller Supplement
For solo travellers no discounts apply.
 
Travel Period
1st November 2018 – 31st October 2019.
 
Black-Out Dates
26th December 2018 – 10th January 2019.
 
High Season Surcharges
High Season Surcharges will apply to all bookings within the below dates:
1st November 2018 – 25th December 2018
11th January 2019 – 31st March 2019
 
7 Night Package: $246 USD ($391 NZD) per package
10 Night Package: $352 USD ($559 NZD) per package

Accommodation Used

4 Star (self-rated):

Proud Phuket Hotel.

 

Room Type Offered
Superior Pool Access Room.
 
Upgrade Option
Please enquire directly with the hotel for any upgrades to the below rooms:
Junior Suite Pool View
Junior Suite Pool Access
Two Bedroom Suite
Please note: upgrades are subject to availability until confirmation with the property.
 
Extra Nights 
1st November 2018 – 25th December 2018 / 11th January 2019 – 31st March 2019: $88 USD (approx. $140 NZD) per room per night
1st April 2019 – 31st October 2019: $53 USD (approx. $85 NZD) per room per night
Please note: extra nights are based on room only and subject to availability until confirmation with the property. Airport transfers are not included if you wish to arrive early or stay behind.
Please note: extra nights are subject to availability until confirmation with the property. Extensions on any inclusions offered as part of the deal, are strictly subject to the resort/hotels discretion. 
  
Combining Multiple Bookings 
An unlimited number of vouchers can be combined.
 
Maximum Room Capacity
2 x adults and 1 x child (subject to availability)
 
Child Policy
- Infants 0 – 4 stay free of charge at the property, sharing existing bedding with parents and do count towards the total room capcity.
- Cots/cribs are complimentary (subject to availability).
- Children are classed as 5 – 11 years old.
- Children will receive all inclusions in the deal (excluding the cocktail on the 10 night package).
Please note: not all inclusions are able to be offered to children as subject to the individual deal on offer.
- Children 12 years and older are classed as adults.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors allowed. 
 
Extra Child Policy
Children (Ages 5 to 11 years old): $45 USD (approx. $72 NZD per night)
Please note: any additional children sharing a room will receive all inclusions in the deal (excluding the cocktail on the 10 night package).
Please note: some room configurations may require the use of existing bedding (subject to availability).
 
Bedding Configuration
1 x King bed (subject to availability).
 
Adjoining Rooms (Interconnecting Rooms)
Not available.

- Visa fees and requirements (A 30 day tourist visa is granted upon arrival if travelling on a New Zealand passport).
- Return International flights.
- Domestic transfers / flights in New Zealand.
- Meals/beverages not stated in deal offer.
- Optional gratuities/tipping.
- Optional activities/tours.
- Personal expenses.
- Travel insurance (Mandatory).

PROPERTY POLICY
- Strictly no refunds for this package for amendments and change of date - fees are at the Tour operator’s discretion/ policy. 
- Not valid in conjunction with any other offer or on existing reservations. 
- Any unused portion of the package is non refundable and cannot be exchanged for other services or cash. 
- Package cannot be split. 
- Offer only available for consecutive nightly stays. 
- The value and savings has been determined based on the properties published rack rates and inclusions. Please note that rates change. 
- All activities and services are subject to availability. 
- Please note that breakfast is not supplied on the first day of the tour. 
- All extra costs are payable directly to the resort.
 
CANCELLATION POLICY
All bookings are non-refundable and cannot be redeemed for cash. We recommend you take out a comprehensive travel insurance policy immediately after making your booking to cover you against cancellation. We will not be liable for any costs or losses incurred in the event that you cancel your booking.
 
Any changes to your booking, including but not limited to departure date, tour length, passenger name/s, and flight ticketing requests, are subject to availability and may will incur charges. Please refer to the Schedule of Fees at the end of this document for further details.
 
All cancellations must be provided in writing/email by the person who holds the booking, this cancellation needs to be confirmed by an employee at TripADeal.
 
CLIMATE & AVERAGE TEMPERATURE
Thailand has a tropical monsoonal climate. It is warm/hot all year round, but it is hottest from April to May. Humidity is high, at this time, which can make the days feel even hotter. September - October is also the wettest, thanks to the southwest monsoon.

A 30 day tourist visa is granted upon arrival in Thailand if travelling on a New Zealand passport.
Please note: Passengers who are not New Zealand citizens must check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required. It is also important to note, some areas of employment such a journalism, government authorities and charity organisations may have additional restrictions in applying for Visas. This may in turn affect the type of application required.

We are proud to offer a range of travel insurance products - please ask your Travel Consultant for more information.

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• 1st Change - $110.00 per person + any additional charges applied by the airline/accommodation/other travel provider.