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  • Balkans & Beyond

    NO LONGER AVAILABLE
  • Bratislava

    NO LONGER AVAILABLE
  • Budapest

    NO LONGER AVAILABLE
  • Bran Castle

    NO LONGER AVAILABLE
  • Vienna

    NO LONGER AVAILABLE
  • Amadeus Queen

    NO LONGER AVAILABLE
  • Amadeus Queen

    NO LONGER AVAILABLE
  • Amadeus Queen

    NO LONGER AVAILABLE
  • Amadeus Queen

    NO LONGER AVAILABLE
  • Amadeus Queen

    NO LONGER AVAILABLE
  • Amadeus Queen - Strauss Deck Cabin

    NO LONGER AVAILABLE
  • Peles Castle

    NO LONGER AVAILABLE
  • Estzergom

    NO LONGER AVAILABLE
  • Budapest

    NO LONGER AVAILABLE
  • Brasov

    NO LONGER AVAILABLE
  • Balkans & Beyond

    NO LONGER AVAILABLE
  • Bratislava

    NO LONGER AVAILABLE
  • Budapest

    NO LONGER AVAILABLE
  • Bran Castle

    NO LONGER AVAILABLE
  • Vienna

    NO LONGER AVAILABLE
  • Amadeus Queen

    NO LONGER AVAILABLE
  • Amadeus Queen

    NO LONGER AVAILABLE
  • Amadeus Queen

    NO LONGER AVAILABLE
  • Amadeus Queen

    NO LONGER AVAILABLE
  • Amadeus Queen

    NO LONGER AVAILABLE
  • Amadeus Queen - Strauss Deck Cabin

    NO LONGER AVAILABLE
  • Peles Castle

    NO LONGER AVAILABLE
  • Estzergom

    NO LONGER AVAILABLE
  • Budapest

    NO LONGER AVAILABLE
  • Brasov

    NO LONGER AVAILABLE
  • Amadeus Queen

    NO LONGER AVAILABLE
   

18 Day Balkans & Beyond

  • Cruise Vienna to Bucharest aboard a 5-star ship
  • Visit Transylvania, Bratislava, Prague & More
Includes Return International Flights

Romania, Bulgaria, Serbia, Hungary… the wonders of Eastern Europe are yours to discover in the most glamorous way possible - a luxury five-star river cruise along the scenic Danube River. For 18 magical days, this tour will take you behind the curtain on a true journey of European discovery.

Stroll through the romantic old town of Prague, renowned for its grand bridges and atmospheric squares; journey through scenic landscapes to the city of Kutna Hora, home to an impressive number of cathedrals; and on to Vienna, the vibrant capital of Austria. After taking in the sights, embark on an eight-night river cruise aboard the Amadeus Queen - an innovative 5-star ship with chic furnishings, an indoor swimming pool, and sophisticated, gourmet dining. Cruise along the Danube to Bratislava, home of the impressive Bratislava Castle; visit Budapest, long referred to as the ‘Paris of the East; be surprised by Belgrade, the culturally rich capital of Serbia and much more. The fun doesn’t stop there, however, with the tour continuing through Romania by land. Learn about the Dracula myth at Bran Castle, visit the mountain town of Sinaia, explore Bucharest, beautiful Brasov and more!

This once-in-a-lifetime journey includes return international flights, seven nights 4-star hotel accommodation on tour, and gourmet dining aboard the Amadeus Queen, as well as free-flowing beer and wine with every lunch and dinner on the cruise, English-speaking guides and more.

ITINERARY

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Today depart for your overnight flight from Auckland to Prague. Fly with award-winning airlines such as Etihad Airways, Emirates, British Airlines or Singapore Airlines to name a few (subject to availability).

Overnight: In-Flight

Meals included: In-Flight

Welcome to the beautiful city of Prague. Upon arrival, be met by a representative and transferred to the hotel. The remainder of the day will be at leisure.

Overnight: Hotel Clarion Congress or similar, Prague

Meals included: None

After breakfast enjoy a guided walk through Prague, the ‘City of the Hundred Spires’. At the heart of the city is the Old Town Square, renowned for its colourful Baroque buildings, Gothic churches, and the medieval Astronomical Clock, which gives an animated hourly show. Completed in 1402, the beautiful pedestrian-only Charles Bridge is lined with statues of Catholic saints. See the city’s most important sights on tour, including Wenceslas Square, the National Theatre, the Lesser Town and Hradčany with Prague Castle, Charles Bridge, the former Jewish district, and the Astronomical Clock in the Old Town Square. The afternoon is free at leisure.

Overnight: Hotel Clarion Congress or similar, Prague

Meals included: Breakfast

Enjoy breakfast at the hotel before you depart towards Vienna. Stop at Kutna Hora, known for the Gothic St. Barbara’s Church with its medieval frescoes and flying buttresses. Don’t miss the breath-taking Santa Barbara Cathedral (entrance not included) and the Sedlec Ossuary ‘Bone Church’ (entrance not included). In the late afternoon continue to Vienna where you will check-in to your hotel.

Overnight: Hotel Regina or similar, Vienna

Meals included: Breakfast

This morning, enjoy a walking city tour in the ‘Imperial City’ of Vienna with your tour leader. There is much to see in this vibrant capital city: its imperial palaces, the impressive buildings along the Ringstrasse, St. Stephen Cathedral and the famous Vienna Opera among many others. In the afternoon be transfer to the Danube port of Vienna for embarkation at 4:00pm. The friendly crew of the Amadeus Queen will be awaiting your arrival. Enjoy time to appreciate the features of your cabin, as well as the ships gorgeous swimming pool. Soon after, the Cruise Director will invite you for a welcome cocktail followed by a specially-prepared welcome dinner. The cruise will stay docked in Vienna for the night.

Overnight: Amadeus River Cruises - ‘Amadeus Queen’ ship

Meals included: Breakfast;Dinner;In-Flight

The ship will depart Vienna at 2:00am and spend the night cruising for a early arrival into the Slovakian capital of Bratislava before breakfast. This romantic city with its impressive Gothic and Baroque buildings is best explored in the morning. Enjoy time at leisure to explore the city, which is dominated by the imposing Bratislava Castle high above the streets below, or join an optional shore excursion - City tour of Bratislava (not included). Stroll to the historic city centre, where you can admire sights such as the Primatial Palace and St. Martin’s Cathedral.

Overnight: Amadeus River Cruises - ‘Amadeus Queen’ ship

Meals included: Breakfast;Lunch;Dinner

After breakfast, you can join a guided tour to Esztergom and Szentendre – two towns which, though vastly different, are equally fascinating. In the former Hungarian capital of Esztergom you follow the footsteps of Hungarian kings and clerics, while the artists’ town of Szentendre is unique due to the many museums and contemporary galleries housed there. Passengers who choose to remain on board will, in the meantime, continue to Budapest, where those passengers who opted for the tour will rejoin the ship for lunch. In order to enjoy the magnificence of the Hungarian capital, you can go on a city sightseeing tour during the afternoon. In the evening, you will enjoy an atmospheric cruise through Budapest, also known as the “Paris of the East”, which is festively lit up at night, revealing Budapest’s most beautiful side. A folklore show on board will complete the experience.

Overnight: Amadeus River Cruises - ‘Amadeus Queen’ ship

Meals included: Breakfast;Lunch;Dinner

You arrive in Mohacs early in the morning, and depart again directly after breakfast, heading towards Croatia. Your cruise ship reaches the eastern Croatian town of Vukovar after lunch, and you can take an optional city sightseeing tour, followed by a breath-taking optional excursion to the Kopacki Rit nature park. This 18-hectare nature reserve, situated at the confluence of the Drava and Danube Rivers, is home to a diverse bird population and provides a protected environment for many species of plants and animals. Explore this wetland by boat and enjoy the unspoilt beauty of nature before returning to your Amadeus ship for dinner. The ship departs for Belgrade during the night.

Overnight: Amadeus River Cruises - ‘Amadeus Queen’ ship

Meals included: Breakfast;Lunch;Dinner

This morning arrive in Belgrade. Known as the White City, Belgrade is one of the most historically rich cities in Serbia, and lies at the juncture of the Danube and Sava Rivers. Highlights of the city include the Parliament, the Terazije Square, the Palace of Princess Ljubica, and the St. Sava Temple - the largest Orthodox Church in Serbia. The city has a vibrant pedestrian area with plenty of shops and markets for exploration. To sample the local cuisine, head to Skadarska Street (Skadarlija), a popular dining precinct where the spirit of Old Belgrade is alive and well. Explore the city at leisure, or take the opportunity to join the optional shore excursion - Morning city tour of Belgrade (not included). Tonight, continue cruising along the Danube.

Overnight: Amadeus River Cruises - ‘Amadeus Queen’ ship

Meals included: Breakfast;Lunch;Dinner

Admire the changing scenery as the ship makes its way around river bends and through the picturesque Iron Gates – a beautiful passage named for the two hydroelectric dams that control the water flow. Watch from the deck as the vessel passes through the narrow gorge between the Carpathian and Balkan Mountains which forms a natural border between Serbia and Romania. Keep an eye out for the many caves and rock sculptures hidden among the steep hills overlooking the Danube. Recount the spectacular day with your fellow travellers over dinner.

Overnight: Amadeus River Cruises - ‘Amadeus Queen’ ship

Meals included: Breakfast;Lunch;Dinner

Spend the morning cruising the Danube River through the Bulgarian country side, gazing out upon delightful homes and colourful villages from the comfort of the ship’s deck. Those who wish can take part in an on-land optional excursion to Veliko Tarnovo and Arbanassi (not included) will begin the tour from Svishtov and includes an exciting morning filled with culture and history, as well as lunch in a local Bulgarian restaurant. The ship will continue to Giurgiu, where those who opted for the optional tour will meet back up with the cruise. After lunch, the journey continues downriver and in the evening you can enjoy a festive Gala Dinner with your captain and an evening program which will be an atmospheric close to the day.

Overnight: Amadeus River Cruises - ‘Amadeus Queen’ ship

Meals included: Breakfast;Lunch;Dinner

The natural beauty of the Danube Delta is on full display today. Spend the morning cruising Sfantu Gheorghe (Saint George), one of the three main channels that make up the Danube Delta. At the meeting of the Black Sea and the Danube, this UNESCO site hosts seven different ecosystems and is home to many unique species of birds, fish and other creatures. From the fisherman’s village of Saint George, observe daily life for the people who inhabit this fertile delta. Today take the opportunity to join the optional shore excursion - the Delta Safari (not included).

Overnight: Amadeus River Cruises - ‘Amadeus Queen’ ship

Meals included: Breakfast;Lunch;Dinner

During breakfast, you reach the Romanian town of Fetesti, where you leave your swimming hotel – but your trip is not over yet! After disembarking, you will be transferred to Bucharest, and check in at a centrally-located 4* hotel. Thereafter, you can take part in an optional city sightseeing tour through this vibrant metropolis (not included), which has 2 million inhabitants and a unique charm thanks to its colorful mix of buildings from different eras. Enjoy a guided panoramic bus tour of the capital, which used to be called ‘Little Paris’. See its main attractions including The Parliament, Arcul de Triumf (identical with the Arc de Triomphe from Paris), Lipscani (a neighbourhood that will remind you of Paris), and more. The remainder of the day is free to spend at leisure.

Overnight: Europa Royale Hotel or similar, Bucharest

Meals included: Breakfast

Enjoy breakfast at the hotel, and then transfer to Sinaia by bus. Situated in the historical region of Muntenia, the town of Sinaia was so named after the Sinaia Monastery, around which it was built. The town is characterised by its crayon-coloured wooden houses, contrasted with the ‘wedding-cake’ style of its grander 19th-century buildings. Here you will see the Peles and Pelisor Castles and the Sinaia Monastery (entrance not included). Once home to Romania’s first king, Carol I, who created a summer retreat here, Peleş Castle is a dream of fairy- tale turrets and hidden passages. Enjoy time at leisure for lunch (not included) and then transfer to the city of Brasov in the Carpathian Mountains of southern Transylvania. The city is home to Bran Castle, better known as ‘Dracula’s Castle’. Enjoy a panoramic city tour by bus and a walking tour with your tour leader, taking in the main attractions of this medieval city. The Rope Street, The Black Church, The First Romanian School, and the old town are just a few of the city’s highlights. After the tour check in to the hotel.

Overnight: Kronwell Hotel or similar, Brasov

Meals included: Breakfast

Following breakfast at the hotel, enjoy the sights of Brasov. Learn the story behind the Dracula myth with a visit to Bran Castle (entrance included). Be transported back in time with a visit to the village museum, and learn how the poor farmers of this region used to live in days gone by. Continue the journey with a visit to Rasnov Fortress (entrance included). From the top of the fortress you will be able to admire stunning views of the Carpathian Mountains and surrounding villages. In the evening, enjoy dinner in a local restaurant, a must on any trip. Taste traditional Romanian food in a gorgeous building served along long wooden tables, the restaurant’s mouth-watering fare ranges from ciorba soups to huge portions of meat.

Overnight: Kronwell or similar, Brasov

Meals included: Breakfast;Dinner

Today after breakfast depart back to Bucharest and enjoy the rest of the day at leisure in the historic city of Bucharest, a dynamic, energetic and fun capital.

Overnight: Europa Royale Hotel or similar, Bucharest

Meals included: Breakfast

After breakfast transfer to Bucharest Airport for the return flight home to New Zealand.

Overnight: In-Transit

Meals included: Breakfast;In-Flight

Please note: some flights may arrive +1 day later due to flight scheduling.

Tour Inclusions

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  • Explore Romania, Bulgaria, Serbia, Hungary, Slovakia, Austria, Croatia and Czech Republic
  • Visit Bucharest, Vienna, Belgrade, Budapest, Brasov, Bratislava, Prague and more
  • Travel through Romania’s stunning Transylvania region
  • See the Sinaia Monastery and Peles Castle in the Carpathian Mountains
  • Stroll through the lively village of Brasov
  • Enjoy dinner in a local Romanian restaurant in Brasov
  • Visit the famous Bran Castle (Dracula’s Castle)
  • Explore Rasnov Fortress, taking time to enjoy the breathtaking view
  • Discover Bucharest on a panoramic city tour; Romania’s capital city
  • Admire the beauty of the incredible Danube Delta
  • Witness the wildlife of the UNESCO listed Danube-Black Sea Canal
  • See Croatia's largest river port of Vukovar
  • Explore the gorgeous Bulgarian town of Svitov
  • Pass through the ‘Iron Gates’ gorge between Serbia and Romania
  • Discover Belgrade ‘The White City’ in Serbia
  • Explore Budapest and enjoy a night cruise along the Danube
  • See Esztergom on the banks of the Danube
  • Witness the impressive Bratislava Castle
  • Enjoy a walking tour of the imperial city of Vienna
  • Admire impressive architecture along the Ringstrasse in Vienna
  • Discover Kutna Hora, known for St. Barbara's Church and Sedlec Ossuary
  • Enjoy a guided tour of Prague, the ‘City of a Hundred Spires’
  • See Hradčany with Prague Castle, Wenceslas Square and more
  • Return international flights (economy class) ex AKL
  • 8 night 5-star river cruise: Vienna to Bucharest
  • Sail aboard the elegant ‘Amadeus Queen’ ship
  • Stay in an elegant outside cabin
  • Enjoy special onboard entertainment including lectures, cooking demos and music
  • Free-flowing beer and wines from Europe’s famous wine regions with every lunch and dinner onboard
  • Enjoy a cocktail reception, welcome dinner and Captain’s gala dinner
  • Experience an evening with a Hungarian folklore show onboard cruise
  • Relax with new onboard features such as the indoor pool with retractable roof
  • Complimentary WiFi onboard
  • Complimentary use of onboard bicycles
  • 24-hour complimentary coffee, tea, hot chocolate and water onboard cruise
  • Bottled water replenished daily
  • 7 nights 4-star hotel accommodation on tour
  • Enjoy 31 meals including all gourmet meals onboard ship
  • English-speaking onboard Cruise Director
  • English-speaking Tour Leader (Days 2-5 & 13-15)
  • English-speaking Guides
  • Airline and cruise taxes and surcharges
  • All local taxes, city taxes, parking and check point fees
  • Transportation by A/C vehicles
  • Return airport and cruise port transfers

Important info

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Travel offer is valid for travel on the 25th July 2020.
 
This travel offer is priced for one person based on twin share.
 
Single Traveller Supplement
For solo travellers a mandatory single supplement applies.
- Haydn Deck: $979 per person
- Premium Haydn Deck: $1089 per person
- Strauss Deck: $3259 per person
- Mozart Deck: $4339 per person
 
Departure Dates
25th July 2020
 
Departure Cities
Auckland



Full Service Airline(s) Used


Etihad Airways, Emirates, British Airways, Singapore Airlines, Cathay Pacific, Virgin Atlantic, Royal Brunei, Lufthansa, Swiss Airways, Austrian Airlines, Scandinavian Airlines, Qatar Airways, Air France, KLM, Finnair, Virgin Australia, Thai Airways, Korean Airlines, Malaysia Airlines, China Southern Airlines, China Eastern Airlines, Turkish Airlines, Oman Air, Garuda Indonesia, Vietnam Airlines, Air China, China Airlines, Malindo Airlines plus codeshare partners (subject to availability).

Please note: One way flights can not be accommodated. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation.

 

Arrive early in Prague, Czech Republic
$220 per person, subject to availability.
Please note:
- This fee does not include extra nights accommodation, meals or airport transfers.
- No flight booking changes or cancellations permitted after air tickets have been issued.
- Flight changes are subject to availability at the time of booking.
- Arrive early is not permitted during and including the following dates: 28th March 2020 to 27th April 2020 and 20th June to 19th July 2020.
 
Stay behind in Bucharest, Romania
$220 per person, subject to availability.
Please note:
- This fee does not include extra nights accommodation, meals or airport transfers.
- No flight booking changes or cancellations permitted after air tickets have been issued.
- Flight changes are subject to availability at the time of booking.
- Stay behind is not permitted during and including the following dates: 17th September 2020 to 11th October 2020.
 
Stopover Packages
Twin share: $600 per person/one way
Solo Traveller: $850 one way
Locations:
* Dubai
Includes:
- 2 Nights in 4 star accommodation
- Daily breakfast
- Return airport transfers
Please note:
- An outbound and inbound stopover may be chosen; however the stopover location must be the same each way, due to the airline used.
- Stopover packages are subject to availability.
  
Flight Class Upgrades
- Premium Economy: Not available.
- Business Class: Buy now $7599
Please note:
- All Premium Economy and Business Class upgrades are subject to availability (if we are not able to fulfill your business class request the upgrade cost will be refunded).
- On any upgrade purchase, short haul flights, Trans-Tasman, and domestic flight sectors are not guaranteed in a Premium or Business cabin; subject to aircraft configuration.
- If Abu Dhabi, Dubai or Doha stopovers are offered, Premium Economy upgrades will not be available.


Ship Information
Amadeus Queen Ship
The Amadeus Queen is the 15th river cruise ship in the Amadeus fleet sailing on the Danube, Rhine and Main rivers as well as the Dutch and Belgian Waterways starting in the Spring of 2018. This new vessel follows the award-winning model of the Amadeus Silver ships but offers even further innovative developments. The popular concept of spaciousness has been maintained. This includes not only generous public areas but also spacious cabins: 12 large suites impress with an outdoor balcony and a cozy reading corner whilst the 69 standard cabins mainly have panoramic window fronts which can be automatically lowered and luxurious bathrooms. A new on-board highlight is the indoor pool, the roof of which can be opened in fine weather. In the evenings, this area may also be used for informative talks, functions and cinema showings.
 
Cabins
All cabins are subject to availability.
 
Haydn Deck
Panoramic windows (cannot be opened), (16 m² / 172 sq.ft.), Spacious bathroom, wardrobe, choice of bed configuration (double or twin bed), flat-screen television, individual climate control, en-suite bathroom with shower/WC, hair dryer, direct dial telephone and in-room safe.
 
Premium Haydn Deck (Front Position)
Panoramic windows (cannot be opened), (16 m² / 172 sq.ft.), Spacious bathroom, wardrobe, choice of bed configuration (double or twin bed), flat-screen television, individual climate control, en-suite bathroom with shower/WC, hair dryer, direct dial telephone and in-room safe.
 
Strauss Deck (Middle Deck)
Floor-to-ceiling sliding glass doors with French balcony, (17.5 m² / 188 sq.ft.). Spacious bathroom, drop-down panoramic window, mini-bar, walk-in wardrobe, choice of bed configuration (double or twin bed), flat-screen television, individual climate control, en-suite bathroom with shower/WC, hair dryer, direct dial telephone and in-room safe.
 
Mozart Deck (Top Deck)
Floor-to- ceiling sliding glass doors with French balcony, (17.5 m² / 188 sq.ft.). Spacious bathroom, drop-down panoramic window, mini-bar, walk-in wardrobe, choice of bed configuration (double or twin bed), flat-screen television, individual climate control, en-suite bathroom with shower/WC, hair dryer, direct dial telephone and in-room safe.



Accommodation Used


4 Star (self-rated)

- Bucharest (Romania): Europa Royale Hotel or similar

- Brasov (Romania): Kronwell Hotel or similar

- Vienna (Austria) : Hotel Regina or similar

- Prague (Czech Republic) Hotel Clarion Congress or similar

Please note: rooms offered are based on a lead-in room type, and are subject to availability based on seasonality. Properties will be confirmed, no later than two weeks prior to travel.



Extra Nights
- Prague (Pre Tour): $245 per room.
- Bucharest (Post Tour): $285 per room.
Please note: extra nights are based on room only and subject to availability until the time of booking. Airport transfers are not included if you wish to arrive early or stay behind.
 
Maximum Room Capacity
2 people (subject to availability).
 
Child Policy
- No child discounts. Full price applies for all children travelling with their parents.
- Valid for Children/infants 2 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors allowed.
 
Triple Share
Not available.
 
Bedding Configuration
Double or twin bedding (subject to availability).
 
Adjoining / Interconnecting Rooms
Subject to availability and at the hotels discretion. Please enquire on booking if you require this option.


Minimum group size 25, maximum group size 50 per vehicle.
 
Optional Tours / Activities
Shore Excursion:
Day 7: Delta Safari boat excursion: €76 per person (bookable onboard only)
 
Cruise Excursion Packages:
Package A: $250 per person
Package B: $400 per person
Package C: $640 per person
 
Package A
- City tour of Bratislava
- City tour of Budapest
- City Tour of Belgrade
- Excursion Veliko Tarnovo
 
Package B
All of package A plus the following:
- Excursion to Esztergom and Szentendre
- Evening excursion to Artists’ quarter Skadarlija
 
Package C
All of package B plus the following:
- Guided tour of Imperial Schlosshof Palace
- Excursion Vukovar & Nature Park Kopacki Rit
- Excursion Topola & Oplenac
 
Please note:
- prices are based on per person, are subject to availability, time permitting and weather conditions.
- The optional tours listed above must be purchased on checkout or over the phone prior to submitting your passenger information form (subject to availability).
- Some tours require minimum numbers to operate.


- Visa fees and requirements (A visa is not required for Europe for stays up to 90 days if travelling on a New Zealand passport).
- Meals/beverages not stated in the itinerary (including any specialty restaurants onboard cruise).
- Gratuities/Tipping Recommended: Cruise $12 USD per person per day (approx. $18 NZD).
- Recommended Tipping for the land portion €5 per person per day.
- Optional activities/tours (including any 'onshore' excursions as part of cruise).
- Personal expenses.
- Travel insurance (Mandatory).
Please note: A comprehensive travel Insurance policy must be organised BEFORE all details can be finalised.


TOUR GUIDE VS. TOUR LEADER
Tour Guide:
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on history, art, architecture and culture of the city/village/attraction in which he or she is guiding the tour. The guide meets the group at the required place and leaves the group at the end of the tour, they do not travel with the group.
 
Tour Leader:
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides in each stop. A tour leader may provide general guidance around a city or village, and offer information on the place visited on the bus, however they are not required to have specific knowledge on art, architecture, or history. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and if caught doing so, can be fined.
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when particularly required to enhance the experience of the destination featured.
 
CLIMATE & AVERAGE TEMPERATURES
The average high in Eastern Europe and Balkans during July is 28ºC, cooling to 18ºC at night. It is the summer season and one of the best time to travel through this part of Europe.
 
FLIGHTS
Seat Selection & Frequent Flyer Points:
At TripADeal we do not arrange seat selection. It is important to highlight that some Airlines do not allow pre-selected seats. We strongly suggest you contact the Airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the Airline once you have your flight information.
 
Passport Validity:
Customers are required to provide valid passport details either at the time of purchase, or no later than 45 days prior to departure date. Failure to do so may result in cancellation of the booking. In this instance customers will be responsible for any costs and fees incurred.
 
CRUISE
Disembarkation:
- Begins approximately 2 hours after docking.
- Due to security reasons, all guests must be on board 2 hours before sailing.
- Itineraries are subject to change at any time without notice.
- Check your specific sailing for exact departure and arrival times. All times are local to the port.
 
Cruise Loyalty Discounts:
Please note: Travellers booked via TripADeal will not be entitled to receive any cruise line customer loyalty discounts. Similar to airline frequent flyer programs, this is outside of the TripADeal booking process. However, customers may contact the cruise line direct upon receiving their TripADeal travel documents to request any membership benefits they are entitled to.
 
COACH TOUR
Meals:
Breakfast is included in the tour, for all other meals; lunches and dinners the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify TripADeal of any dietary requests/requirements. Please note; we will do our best to meet your requests/requirements, however cannot guarantee that we will always be able to.
 
Luggage:
You will be responsible for all your personal belongings whilst on the tour. With regards to luggage, you must carry your own luggage from the coach to the hotel room and back to the coach. The driver will assist with the uploading and off-loading of the luggage from the coach.
 
OTHER
Fitness Level Required / Mobility:
Our vehicles are not equipped with wheelchair access, so unfortunately our tours are currently not suitable for wheelchair users and those less mobile.
Please note: a general level of fitness will be required. If you have any concerns please consult your healthcare provider prior to purchase/travel.
 
Gratuities / Tipping:
Gratuities (tips) are not included in the tour price for services of the tour leader (when available) and driver throughout the tour. The recommended tip is €5 per person per day this covers the guide/leader and the driver, which will be collected whilst on tour. The recommended tip for cruise is $12 USD per person per day (approx. $18 NZD).
 
Sightseeing:
Please note: In the event entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary will be adjusted to ensure you do not miss out on the experience.
 
Shopping:
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all of your receipts.
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions in regards to shopping for further information.


A tourist visa is not required in Europe for stays of up to 90 days if travelling on a New Zealand passport.
Important: Please start arranging your visa at least 3 weeks prior to departure to account for any delays due to consulate operating hours.
Please note: Passengers who are not New Zealand citizens must check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required. It is also important to note, some areas of employment such as journalism, government authorities and charity organisations may have additional restrictions in applying for Visas. This may in turn affect the type of application required.


We are proud to offer a range of travel insurance products - please ask your Travel Consultant for more information.



Post-Purchase Change


This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

 

- $50 NZD per change request post-purchase + any additional charges applied by the travel partners associated with the order. 
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