On purchasing this Travel Offer you are bound by the General Terms and Conditions, in addition to the specific terms and conditions outlined in this Important Information.
 
*Book With Confidence 
If your stay is affected by Government travel restrictions as a result of COVID-19, a one off date change will be permitted free of charge. For any changes not associated with COVID-19, please refer to the Schedule of Fees.
- Please note: Date change requests need to be made at least 14 days prior to the original date of travel. Date changes within 14 days are subject to availability and not guaranteed.
 
Please note: all additional charges are payable direct to the Property unless stated otherwise.

Travel offer is valid for travel until the 31st of March 2022.
 
This travel offer is priced for 2, 4 or 6 people depending on your option chosen.
 
Single Traveller Supplement
For solo travellers no discounts apply.
 
Travel Period
3 May 2021 - 31 March 2022
 
Blackout Dates
1 April 2021 - 17 April 2021
23 April 2021 - 26 April 2021
30 April 2021 - 3 May 2021
17 September 2021 - 4 October 2021
19 November 2021 - 28 November 2021
3 December 2021 - 5 December 2021
14 December 2021 - 15 January 2022

Accommodation Used

4 Star (self-rated)

Arise Ruby Gold Coast

 

Room Type Offered
- One Bedroom Apartment
- Two Bedroom Apartment
- Three Bedroom Apartment
 
Extra Nights
Please enquire with the hotel directly for rates and availability.
 
Combining Multiple Bookings
Available
Please note: 
- When combining multiple bookings to extend the length of your stay please ensure you are purchasing separate bookings on consecutive dates. If you have any queries please do not hesitate to contact a TripADeal consultant on 0800 555 260.
- Extensions on any inclusions offered as part of the deal, are strictly subject to the resort/hotels discretion. 
 
Maximum Room Capacity
- One Bedroom Apartment: 3 People
- Two Bedroom Apartment: 5 People
- Three Bedroom Apartment: 7 People (subject to availability)
Please note: the maximum room capacity refers to the total number of people each room can accommodate. This may exceed the number of people included in the deal and additional fees will apply for extra people added. Please see Extra Person Policy for further details.
 
Child Policy
- Infants 0 – 2 stay free of charge at the property, sharing existing bedding with parents and do count towards the maximum room capacity.
- Cots/cribs are $10 AUD per night (subject to availability).
- Children are classed as 3 – 11 years old.
Please note: not all inclusions are able to be offered to children as subject to the individual deal on offer.
- Children 12 and above are classed as adults.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors allowed. 
 
Extra Person Policy
$50 AUD per night with a rollaway bed
Please note: 
- Some room configurations may require the use of existing bedding (subject to availability).
- If you would like to add an additional guest to your room, please inform the resort prior to check-in. When contacting the resort please quote your name and TripADeal order number.
 
Bedding Configuration
- One Bedroom Apartment: 1 x Queen Bed
- Two Bedroom Apartment: 2 x Queen Bed or 2 x Single Beds
- Three Bedroom Apartment: 1 x Queen + 3 x Single Beds + 1 x Bunk Beds or 2 x Queen Bed + 1 x Single Bed + 1 x Bunk Beds
Please note: you will be able to request your preferred bedding configuration directly with the property after your booking has been made. When contacting the resort please quote your name and TripADeal order number.
 
Adjoining Rooms (Interconnecting Rooms)
Subject to availability and at the hotels discretion. Please enquire on booking if you require this option.

- Return International flights
- Domestic transfers / flights
- Meals/beverages not stated in deal offer
- Optional gratuities/tipping
- Optional activities/tours
- Personal expenses
- Travel insurance (Strongly recommended)

Optional Tours / Activities

Pineapple Tours Gold Coast

Offer: 10% Off Full Day Winery Tour from the Gold Coast

https://pineappletours.com.au/tours/full-day-mount-tamborine-winery-tour-gold-coast-pickup/

 

Aqua Duck Gold Coast

Offer: Adults pay kids prices

https://www.aquaduck.com.au

 

Gold Coast Watersports

Offer: 20% off all watersports activities

http://www.goldcoastwatersports.com

 

Australian Surfing Adventures

Offer: Receive a 20% discount on a group surf lesson or a Full Day Surfing Adventure. TripADeal customers receive a FREE photo package of their highlights.

https://www.australiansurfingadventures.com

 

Business Class Transfers

Offer: Receive 20% off airport transfers

https://www.bcttransfers.com

 

Please note: The above inclusions are to be booked directly with the specific tour operators. Information on how to book will be outlined in your booking confirmation. Terms & Conditions apply

 

PROPERTY POLICY

- Any changes to confirmed bookings are at the discretion of the property and charges may apply.

- Travel insurance is strongly recommended. We suggest purchasing travel insurance as soon as possible after purchasing this voucher.

- All activities and services are subject to availability.

- Additional expenses such as (but not limited to) flights are not included with this voucher.

- Package cannot be split.

- Offer only available for consecutive nightly stays.

- Not valid in conjunction with any other offer or on existing reservations.

- Voucher is non-combinable with any other promotions.

- Any unused portion of the package is non-refundable and cannot be exchanged for other services or cash.

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket, date/accommodation changes or a Purchase Confirmation reissue.

· Changes - $50.00 NZD per person + any additional charges applied by the airline/accommodation/other travel provider.

 

CANCELLATION POLICY

Covid-19 Booking Policy
- TripADeal Escape packages are non-refundable. If your Escape package is affected by Covid-19 related travel restrictions and you are unable to stay, you will receive either a date change (credit that is specific to your original package and purchase value) or an open credit to the value of your original purchase for use on any other package available via the TripADeal website.
- If you notify TripADeal that you are unable to travel due to restrictions within 7 days of the travel date, you will likely receive a date change credit specific to the package you have purchased.
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the property you are due to stay with. 
 
Supplier Fees
In the event the Travel Offer you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Travel Offer due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. TripADeal has committed to these costs as your Agent and will endeavour to recover all funds committed and/or paid for your Travel Offer, but this may not be possible in all circumstances. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event, TripADeal is unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee. This fee is not revenue-raising and is paid to or withheld by our suppliers when recovering payments.