Ultimate Vietnam

• Return international full-service flights (economy class), departure city surcharges may apply
• 2 x Internal flights within Vietnam - Hanoi to Da Nang and Hue to Ho Chi Minh City

• Overnight cruise on Ha Long Bay

• 17 nights of 4-star hotel accommodation

• Enjoy 24 meals, including daily breakfast

• English-speaking local tour guides
• Airline taxes and surcharges

• Transportation by air-conditioned vehicles

• Return airport transfers

• Arrive Early: Arrive up to 30 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location. (See checkout for details)
• Optional Tours: Optional experiences and tours are available to add to your itinerary. (See checkout for details)
• Flight Upgrades: Upgrade to Business Class. (See checkout for details)
• Guaranteed Airline: Fly with a guaranteed airline. (See checkout for details)
• Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.
• Edit Inclusions Outline

Today depart Australia for your flight to Hanoi, Vietnam. On arrival, be picked up by a tour representative and transferred to the hotel.

Hanoi, the capital city of Vietnam, is a vibrant and culturally rich destination that seamlessly blends tradition with modernity. It offers a diverse array of attractions, including historical sites, bustling markets, delicious cuisine, and beautiful lakes.

Please note: due to flight scheduling and availability, some departures may occur on day 0. Affected customers must be available to depart the day before. Flight times will be indicated on your final documents, issued 4-6 weeks before departure.

Overnight: Flower Garden Hotel or similar, Hanoi

Meals included: In-Flight

After breakfast, begin an introductory walking tour to discover the real life of Hanoi people. Visit a local market and mingle with the vendors, stroll around the picturesque West Lake and enter Quan Thanh, a sacred Taoist temple and Cua Bach Parish Church, a Roman Catholic church built in the early 20th century by the French administration and one of the most beautiful in Hanoi.

After the walking tour, you may return to your accommodation and enjoy the remainder of the day at your leisure.

Optional Activity: Water Puppet Performance & Vietnamese Dinner - $65 per person

Sit back and watch a traditional and unique performance of water puppetry originating in the Red River Delta of northern Vietnam. Each show lasts approximately 45 minutes and includes lively illustrative Vietnamese pastoral scenes of rural daily life as well as fairy legends. Afterwards, head into the Old Quarter and feast on a dinner of authentic dishes such as Goi Cuon Tom Thit (fresh rice paper roll with prawn and pork), Pho bo (noodle soup with beef), Bun Cha (BBQ Vietnamese pork meatballs with noodles), Goi Ga Hoa Chuoi (banana blossom salad with chicken) and Che Nep Dua (sticky rice in coconut cream).

Please note: Depending on the timing of the water puppet performance, dinner may be enjoyed prior to the show.

Overnight: Flower Garden Hotel or similar, Hanoi

Meals included: Breakfast

For approximately 180 kilometres, journey past farmlands and rice paddy fields to Ha Long Bay.

Embark on board your traditional junk-style vessel for an overnight cruise through the UNESCO World Heritage-listed area. Settle into your deck chair and cruise through picturesque emerald waters while marvelling at the towering limestone karst islands.

Enjoy a seafood lunch before taking part in some afternoon activities such as swimming, relaxing on a remote beach, climbing to the top of a lookout for an amazing panoramic view, or taking a ride on a rowing boat into a secluded bay. Cruise further into the bay to visit a pearl farm before watching a cooking demonstration featuring traditional Vietnamese cuisine, followed by dinner on board. Drop anchor in the late evening for an overnight stay among the dramatic limestone peaks.

Please note: We recommend packing an overnight bag only for your cruise. The remainder of your luggage will be securely stored, or you can take all of your belongings onboard if you’d prefer.

Overnight: Lavender Cruises or similar, Halong Bay

Meals included: Breakfast; Lunch; Dinner

Early risers can take part in an optional Tai Chi class on deck this morning. After breakfast, climb aboard the tender for a visit to Sung Sot Cave (Surprise Cave), a colourful grotto of giant stalactites and stalagmites. Return to the boat and enjoy a short cooking class where you will learn to prepare local delicacies such as spring rolls. Enjoy a light brunch on board, followed by a relaxing trip back into port, where you will disembark and drive to the nearby Ninh Bình province by bus (approx. 4 hours).

Upon arrival in Ninh Bình, check into your hotel for an evening at leisure.

Ninh Binh is a picturesque province in northern Vietnam known for its stunning natural landscapes, historic sites, and rural charm. It is often referred to as "Halong Bay on land" due to its limestone karst formations and serene waterways.

Overnight: The Reed Hotel or similar, Ninh Bình

Meals included: Breakfast; Lunch

This morning you will travel to the nearby Tam Coc area. Upon arrival, your guide will take you to Hoa Lu, the ancient royal capital of Vietnam. Here you will visit the Dinh King and Le King temples from the 10th Century, learning about the heroic histories of these two kings during the Chinese wars.

Afterwards, continue to Tam Coc, where you will enjoy lunch at a local restaurant.

After lunch, enjoy a bamboo boat ride on the Hoang Long River to see Tam Coc (three caves). It takes approximately two hours to go up and down the river, and along the way, you witness local fisherfolk, village life, and of course, the striking limestone karst formations that Tam Coc is famous for.

In the early evening, return to the hotel, where you will enjoy the rest of the day at leisure.

Overnight: The Reed Hotel or similar, Ninh Bình

Meals included: Breakfast; Lunch

After breakfast, head back to Hanoi with a stop at Phat Diem Church along the way to admire its architectural beauty. Upon arrival in Hanoi, check into your hotel and enjoy the remainder of the day at leisure.

Overnight: Flower Garden Hotel or similar, Hanoi

Meals included: Breakfast

This morning you will be driven to the mountainous town of Sapa (approx. 5 hours). Sapa is a picturesque town located in the Hoàng Liên Son Mountains of Northwestern Vietnam. A popular trekking base, it overlooks the picturesque terraced rice fields of the Muong Hoa Valley. Hill tribes and ethnic minorities, such as the H’Mong, Tay and Dao, make up much of the town's local population.

This afternoon take an afternoon walk through the tiered rice paddy fields to Ta Van Village to learn more about the local ‘Zay’ people. This walk is of basic/moderate difficulty (approx. 7km) along well-formed trails and cobbled steps. Please note: the terrain on this walk is undulating but has no demanding ascents or descents. Alternatively, choose to enjoy the afternoon at leisure to discover the town of Sapa.

Overnight: Sapa Highland Resort & Spa or similar, Sapa

Meals included: Breakfast; Lunch

After breakfast, begin another walking journey with a visit to two villages of the H’Mong people (Catcat and Xin Chai). Continue your walk to see the impressive Tien Sa Waterfall and a hydroelectric power station established during the French occupation. Take in stunning landscapes of green forests and rice fields on the walk back to Sapa. Today’s walk is of basic/moderate difficulty (approx. 7km) along well-formed trails and cobbled steps.

Please note: the terrain on this hike is undulating but has no demanding ascents or descents.

The H'Mong/Mong are an indigenous people in Asia. The H’Mong began a gradual southward migration from China in the 18th century due to political unrest and to escape Chinese threats. They are one of the largest ethnic minorities in Vietnam.

Please note: For those not interested in walking, you are welcome to enjoy the day at leisure in Sapa.

Overnight: Sapa Highland Resort & Spa or similar, Sapa

Meals included: Breakfast

Today is spent at leisure in Sapa before transferring back to Hanoi in the afternoon (approx. 5 hours), arriving at the hotel in the evening.

Overnight: Flower Garden Hotel or similar, Hanoi

Meals included: Breakfast

Today transfer to the airport for your onward flight to Da Nang in Central Vietnam (approx 1.5 hours long) and on arrival you will be met and transferred onwards to the ancient coastal city of Hoi An (approx 1 hour drive).

Hoi An is a charming ancient town located on the central coast of Vietnam. With its well-preserved architecture, lantern-lit streets, and a rich cultural heritage, Hoi An is a UNESCO World Heritage Site and a must-visit destination for travellers to Vietnam.

Upon arrival check into your hotel and the rest of the day is at leisure to explore this amazing city.

Overnight: Hoi An Rosemary Boutique Hotel or similar, Hoi An

Meals included: Breakfast

This morning, set off with your local guide on a walking tour to discover the ancient town of Hoi An.

Start with a visit to the Museum of History and Culture, which showcases relics that span 2,000 years of Hoi An's rich history. Gain an insight into the local heritage, and view several Cham artifacts and photographs before continuing on to the Japanese Covered Bridge, constructed in the 1590s by the Japanese community to link it with the Chinese quarters. Stroll through the central market, discover various fresh and dried ingredients used to create delicious Vietnamese food and meet some of the local vendors. Step into the Phuc Kien Assembly Hall, dedicated to Thien Hau, the goddess of the sea. Finally, uncover the unique architecture of Tan Ky ancient house. Built over two centuries ago, the design highlights the influence of both European, Vietnamese and Chinese styles.

Finish the day back at the hotel for an afternoon of leisure. Alternatively, join an optional local market cooking experience (not included).

Optional Tour: Local Market & Cooking Class Experience - $60 per person

This afternoon, head to Hoi An’s colourful local market and soak in the buzzing atmosphere, breathe in the aromas, and take the opportunity to interact with the local sellers. Accompanied by your local chef, purchase some of the ingredients used in your cooking workshop. Continue to Tra Que, a picturesque village a short distance from the centre of town, and meet some of the farmers. Learn more about this community farm project and the traditional techniques, including fertilising with seaweed, before stepping inside to start your workshop. Watch as the chef guides you through several home-style recipes, including a savoury pancake wrapped in rice paper, before sitting down to savour your dishes.

Overnight: Hoi An Rosemary Boutique Hotel or similar, Hoi An

Meals included: Breakfast

Today, enjoy a day free at leisure to explore this fascinating town. Alternatively, you can take the opportunity to join an optional tour (not included).

Optional Activity: Ba Na Hills, Golden Bridge - Da Nang Full Day Tour - $170 per person

Early this morning you will be picked up from the hotel and travel to Ba Na Hill Station on the outskirts of Da Nang. Take a cable car to Ba Na Hills to enjoy amazing views. Here you will visit an old French cellar (Debay Ancient Wine Cellar), a flower garden - Le Jardin D’amour, Linh Ung Pagoda, a wax statue museum and the iconic Golden Bridge. Afterwards, enjoy free time to explore this resort park before travelling onwards to Da Nang where lunch will be provided.

In the afternoon, return to Hoi An where you may enjoy the remainder of the day at leisure.

Overnight: Hoi An Rosemary Boutique Hotel or similar, Hoi An

Meals included: Breakfast

This morning depart Hoi An and travel north to the city of Hue (approximately 3-hour drive). Drive along the beautiful Hai Van Pass and enjoy sweeping views of the coast and mountains. Along the way enjoy a quick stop at the beautiful Lang Co Beach.

Hue is a beautiful city located in central Vietnam, known for its rich history, imperial architecture, and scenic landscapes. It was once the capital of Vietnam during the Nguyen Dynasty, and its historical significance is evident in the numerous palaces, temples, and tombs scattered throughout the city.

On arrival in Hue this afternoon, check into your hotel and enjoy the remainder of the evening at leisure.

Overnight: Romance Hotel or similar, Hue

Meals included: Breakfast

This morning after breakfast, set out on a Hue city tour. Take a morning boat cruise on the peaceful Perfume River to visit the Thiên Mụ Pagoda. Built on a hill overlooking the Song Huong (Perfume River), 4km southwest of the Citadel, this pagoda is an icon of Vietnam and as potent a symbol of Hue as the Citadel. The 21m-high octagonal tower, Thap Phuoc Duyen, was constructed under the reign of Emperor Thieu Tri in 1844. Each of its seven storeys is dedicated to a manushi-buddha (a Buddha that appeared in human form). Afterwards take a car to the poetic mausoleum of Emperor Tu Duc, who was the fourth emperor of the Nguyễn dynasty of Vietnam and ruled from 1847 to 1883, then enjoy lunch at a local restaurant.

In the afternoon, proceed to visit the Imperial Citadel. The spectacular Citadel (which was built in accordance to strict principles of geomancy) houses a series of palaces, ornate halls, libraries, residences and colleges. After the citadel, continue onwards to Dong Ba Market, which is the oldest of its kind in Hue, with hundreds of stalls selling household items, handicrafts, clothing and fresh produce at affordable prices. The tour will conclude back at your hotel where you may enjoy the remainder of the day at leisure.

Overnight: Romance Hotel or similar, Hue

Meals included: Breakfast; Lunch

Today is free at leisure to explore Hue City or take part in an optional tour.

Optional tour: Thuy Bieu Village Day Tour- $100 per person

This morning transfer to Toa Kham wharf and embark on a scenic cruise along the Perfume River to Thuy Bieu Village, which is very famous for Thanh Tra fruit- a kind of pomelo fruit. Upon arrival, you will have two ways you can explore this beautiful village - either by bike or by walking, and a local guide will assist you with either option. First up, visit Thuy Bieue Garden House, an ancient ancestral temple and communicate with a local family who make incense and learn more about the lifestyle of the local people who work very hard but with joy and enthusiasm. After visiting a joss paper-making family to learn more about the traditional custom and use of joss paper, also known as ghost money, for dead people. If you go by bike, you can also visit a paper painting family to see the countryside painting art of the young local Artists.

Afterwards, enjoy a cooking class, where you will prepare lunch by yourself with the help of a Vietnamese chef. Here you will learn to cook some Hue delicacies such as mannequin with Figs, shrimp and pork, Bún bò Huế (Huế noodle soup) and more.

Finish the day by steeping your foot in medicinal herb water – a traditional therapeutic practice.

On the way back to the hotel, pass by Tiger Arena. Under the Nguyen dynasty, this was the place of death fighting between elephants and tigers on special festivals or entertaining activities for kings, mandarins and citizens. Finish the day back at your hotel in the afternoon.

Overnight: Romance Hotel or similar, Hue

Meals included: Breakfast

Today travel onwards to Hue Airport and fly to Ho Chi Minh City in the south of Vietnam (approx. 1 hour flight).

Ho Chi Minh City, formerly known as Saigon, is the largest and most vibrant city in Vietnam. It's a bustling metropolis filled with a mix of modern skyscrapers, historical landmarks, and a rich cultural heritage.

Upon arrival into Ho Chi Minh City transfer to your hotel accommodation where you may enjoy the remainder of the day at leisure.

Overnight: Northern Hotel Saigon or similar, Ho Chi Minh City

Meals included: Breakfast

Journey to the Cu Chi Tunnels (approx. 60 kilometres) that were constructed by Vietnamese fighters during the country’s long fight for independence. Watch a short introduction video to learn more about their construction before exploring a section of tunnels used as hospitals, schools, kitchens, weapon storage, command centres and living quarters. The hidden tunnel system was an excellent way for the Vietcong to move around the countryside undetected by foreign troops and was at one stage home to around 10,000 people. View the remains of American tanks and numerous bomb craters before returning to Ho Chi Minh City where you will have the option of being dropped back at the hotel, or at the nearby War Remnants Museum (entrance not included).

The remainder of the day is at leisure.

Overnight: Northern Hotel Saigon or similar, Ho Chi Minh City

Meals included: Breakfast

Today is spent at leisure, or alternatively take part in an optional tour.

Optional Activity: Mekong Delta Day Tour - $80 per person

This morning after breakfast be picked up from the hotel and travel to the city of My Tho (approx. 1.5 hours) on the banks of the Mekong. Upon arrival board a motor boat and cruise along the Mekong River. The boat will take you to Xep Canal, a lovely place where you will transfer to smaller canoes so you may navigate the smaller canals. These canals are lovely places where you can escape the traffic of the main river. Here you will cruise under coconut trees before arriving at a small islet. Disembark and walk around a small local village. Stop at a local family’s home to enjoy tropical fruit, honey tea and wine and listen to traditional Vietnamese music performed by the villagers. Afterwards continue onwards to another islet where a traditional Vietnamese lunch will be prepared by a local family (included). In the afternoon return to Ho Chi Minh City and your hotel accommodation.

Please note this tour includes travel in smaller traditional river boats, which may be difficult for less mobile, and/or elderly travellers to get in and out of.

Inclusions: Transfers to and from your hotel, English speaking tour guide, Mekong River boat trip, lunch, honey tea and honey wine, seasonal fruits, traditional music performance.

Overnight: Northern Hotel Saigon or similar, Ho Chi Minh City

Meals included: Breakfast

Today is the last day in Vietnam! You will be picked up from the hotel and transferred to the airport for your return flight to Australia (or New Zealand) after the trip of a lifetime.

Please note: Standard checkout time is 10:00 and luggage storage will be available at reception for travellers with later flights.

Meals included: Breakfast; In-Flight

Please note: Some flights may arrive home +1 days

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

CANCELLATION POLICY

Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.

Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.

We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.

Please note: All additional charges are payable in AUD (unless otherwise stated). 

This travel offer is valid for travel on selected dates until the 16th December 2025.

This travel offer is priced per person based on a twin share. 

Single Traveller Supplement

For solo travellers, a mandatory single supplement of $1,000 applies. 

Please note: accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.

Departure Dates 

2024 

July: 26

August: 2, 9, 16, 23, 27, 30

September: 3, 6, 10, 17, 27**

October: 4^^, 11^^, 18**, 22**, 25**, 29**

November: 1**, 5**, 8**, 12**, 15**, 22^, 29^^

December: 6^^

2025

*January: 3°, 10^, 17**, 28

*February: 4, 11, 18**, 21**, 28

*March: 11, 18, 25

*April: 1, 8, 11, 18, 25

May: 2, 9, 16, 23, 30

June: 10, 17**, 24**

July: 1^, 8^, 15^, 22^

August: 1, 8, 15, 22, 29

September: 5, 12, 19, 23, 30**

*October: 7^, 17, 24, 31

*November: 7, 14, 18, 25^

*December: 2^, 9^, 16°

Please note: See checkout for live dates and availability. 

Surcharges  

Please note: 

• Dates/months with a * incur a high season surcharge of $200 per person.

• Dates/months with a ** incur a high season surcharge of $300 per person.

• Dates/months with a ^ incur a high season surcharge of $600 per person.

• Dates/months with a ^^ incur a high season surcharge of $800 per person.

• Dates/months with a ° incur a high season surcharge of $1,000 per person. 

Departure Cities  

Sydney, Melbourne, Brisbane*, Adelaide*, *Perth or Auckland*. 

Departure City Surcharges  

• Perth: $50 per person

• Brisbane & Adelaide: $250 per person.

• Auckland: $650 per person. 

International Full-Service Airline(s) Used  

• Cabin Class: Economy class.

• Airlines: Vietnam Airlines, Singapore Airlines, Cathay Pacific, China Eastern, China Airlines, Virgin Australia, Qantas, Asiana Airlines, Malaysia Airlines, Korean Airlines and airline partners(subject to availability).

Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

Domestic Airline(s) Used  

• Cabin Class: Economy class.

• Route: Hanoi to Da Nang, Hue to Ho Chi Minh City.

• Airlines: Vietnam Airlines, VietJet Air, Vietravel and Bamboo Airways (subject to availability). 

Missed Flights   

If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you will miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 

Guaranteed Airline Surcharge  

• Cabin Class: Economy class.

• Singapore Airlines: $600 per person.

Please note: 

• Guaranteed airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.

• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.

• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.

• Guaranteed airline refers to the marketing carrier and could include codeshare partners.  

Arrive Early Options  

Hanoi - $300 per person.

High season dates range up to $800 per person, subject to availability.

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply.

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• High season arrive early can be purchased for up to $800.

• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):

1st December 2023 - 9th February 2024

18th March 2024 - 30th April 2024

1st June 2024 - 14th August 2024

23rd September 2024 - 20th October 2024

6th December 2024 - 31st January 2025 

Stay Behind Options  

Ho Chi Minh City - $300 per person.

High season dates: up to $800 per person, subject to availability.

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• High season stay behind can be purchased for up to $800 per person, subject to availability.

• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):

1st December 2023 - 9th February 2024

18th March 2024 - 30th April 2024

1st June 2024 - 14th August 2024

23rd September 2024 - 20th October 2024

6th December 2024 - 31st January 2025 

Stopover Packages   

* Singapore

Twin share: $1,200 per person/one way.

Solo Traveller: $1,800 one way.

Includes:

• 2 nights in 4-star accommodation.

• Daily breakfast.

• Return airport transfers.

Please note: 

• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.

• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.

• Stopover packages are subject to availability.

• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.

• Blackout dates apply to flights departing between the below date ranges:

1st March 2024 - 10th March 2024

1st September 2024 - 30th September 2024 

Flight Class Upgrades  

Business or Premium Economy Class: For pricing, please refer to the payment cart at checkout.

Please note:

• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).

• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration. 

Domestic Flight Information  

Baggage allowance per person:

• 20kg of checked baggage.

• 1 x 7kg of carry-on baggage. 

Accommodation Used 

4-Star Properties (Self-Rated) 

• Hanoi: Flower Garden Hotel or similar.

• Ninh Binh: The Reed Hotel or similar.

• Sapa: Sapa Highland Resort & Spa or similar.

• Hoi An: Rosemary Boutique Hotel or similar.

• Hue: Romance Hotel or similar.

• Ho Chi Minh City: Northern Saigon Hotel or similar. 

No Star Rating 

• Ha Long Bay Cruise: Lavender Cruise or similar.

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel. 

Extra Nights  

Not available at check-out. 

Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour.  

Maximum Room Capacity  

2 people. 

Child Policy  

• No child discounts. The full price applies to all children travelling with their parents.

• Valid for children 8 years old and over.

Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed. 

Triple Share  

Not available. 

Bedding Configuration  

2 x Single or 1 x Queen/King (subject to availability). 

Minimum group size 8, maximum group size 20 per vehicle.

Please note: A small group tour is defined as a tour with no more than 20 travellers per vehicle. 

Optional Tours/Activities  

• Day 2: Puppet Show and Vietnamese Dinner - $65 per person.

• Day 11: Local Market & Cooking Class Experience - $60 per person.

• Day 12: Ba Na Hills Day Tour - $170 per person.

• Day 15: Thuy Bieu Village Day Tour - $100 per person.

• Day 18: Mekong Delta Day Tour - $80 per person.

Please note:

• The optional tours listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability). 

• Some tours require minimum numbers to operate.

• Visa fees and requirements 

• Domestic transfers and flights not stated in the deal offer

• Meals/beverages not stated in the deal offer

• Highly recommended gratuities/tipping 

• Optional activities/tours 

• Personal expenses

• Travel insurance

TOUR GUIDE VS. TOUR LEADER

Tour Guide: 

Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 

Tour Leader: 

An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 

CLIMATE & AVERAGE TEMPERATURES

Northern Vietnam (Hanoi, Halong Bay, Sapa):

Winter (December to February): Cool and relatively dry, with temperatures averaging around 10-20°C (50-68°F).

Spring (March to April): Transition period with rising temperatures and occasional rain.

Summer (May to August): Hot and humid, with temperatures ranging from 25-35°C (77-95°F). This is the rainy season, with frequent heavy showers and thunderstorms.

Autumn (September to November): Cooler and drier, with more comfortable temperatures and less rainfall.

Central Vietnam (Hue, Da Nang, Hoi An):

Northern Central Vietnam experiences a similar climate pattern to the northern region, but with a slightly shorter winter season. Southern Central Vietnam around Da Nang and Hoi An has a tropical climate, with distinct wet and dry seasons.

Dry Season (February to July): Warm and dry, with temperatures ranging from 25-35°C (77-95°F).

Wet Season (August to January): Wet and humid, with heavier rainfall

Southern Vietnam (Ho Chi Minh City, Mekong Delta, Phu Quoc):

Tropical climate with two main seasons: dry and rainy.

Dry Season (December to April): Hot and relatively dry, with temperatures averaging around 25-35°C (77-95°F).

Rainy Season (May to November): Wet and humid, occasional heavy rainfall, especially from June to September. Temperatures remain warm.

Please note that these are general climate patterns, and there can be variations from year to year.

FLIGHTS

Seat Selection & Frequent Flyer Points:

We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Passport Validity:

Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

COACH TOUR

Meals:

For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

Luggage:

You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

OTHER

Mobility:

If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Fitness Level Required:

A moderate level of fitness will be required. 

Moderate may involve more physical activity, including biking, longer day hikes or extended walking and standing, low-altitude treks, and water-based activities such as canoeing or low-grade kayaking. Guests using any walking aid other than a walking stick would be advised to reconsider as surfaces may be uneven.

Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.

Gratuities / Tipping:

Land

Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The highly recommended tip if you are happy with the services received is $10 AUD per person per day paid in local currency. This covers the guide/leader and the driver and will be collected on tour. 

Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.

Sightseeing:

Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

Shopping: 

Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 

Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.

Please refer to our Terms and Conditions regarding shopping for further information.

Vietnam

• Australian passport holders are eligible to apply online for a single entry electronic visa (e-visa), valid for up to a maximum of 30 days. Lodge your application online (for a non-refundable fee) with the Vietnamese National Web Portal of Immigration. You will be given a unique code to track your visa application status. Once your visa is granted, you must print it out and present it at check in. Keep this e-visa print out with you at all times during your travel in Vietnam.

• Some private online visa services and travel agents have scammed travellers or been involved in the public disclosure of the personal information of applicants for visas and 'visa issued on arrival' approval letters. To avoid such scams, only use official Government of Vietnam services to arrange your visa. Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) change regularly. Contact the nearest Embassy or Consulate of Vietnam for up-to-date information.

Important: 

• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.

• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.

Please note: 

• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.

• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error

• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees

In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.