Best of Italy & Greece

• Return international full-service flights (economy class) surcharges may apply

• Itinerary 1: 7-night Costa cruise along the Adriatic Coastline to Croatia, Greece, Montenegro and Italy
• Sail aboard the fabulous 4-star ‘Costa Deliziosa' ship

• 7 nights 4-star hotel accommodation

• Enjoy 27 meals including all meals while cruising

• Parking and toll fees
• English-speaking tour leader and guide
• Airline and cruise taxes and surcharges

• Transportation by air-conditioned vehicles

• Return airport and port transfers

• Arrive Early: Arrive up to 30 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location. (See cart for details)
• Optional Tours: Optional experiences and tours are available to add to your itinerary.
• Cabin Upgrades: Tailor your cruise experience. Cabin upgrades are available. (Cabins are subject to availability; some may have restricted views.)
• Flight Upgrades: Upgrade to Business Class, where available.
• Guaranteed Airline: Fly with a guaranteed airline where available.

Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.

Today depart for Rome, Italy.

Please note: Due to flight scheduling and availability, some customers may be required to depart on Day 2, to arrive on Day 2.

Please note: Some customers may be required to have a stopover. Should you require a stopover the cost of your hotel will be covered in your package, and your departure date will be regarded as Day 0. Flight times will be indicated on your final documentation, which you will receive 4-6 weeks prior to departure.

Meals included: In-Flight

Upon arrival, be met by your English-speaking tour leader and be transferred to the hotel.

Overnight: Hotel American Palace OR Hotel Cristoforo Colombo or similar, Rome

Meals included: None

After breakfast, be met by your local guide and enjoy a guided tour of Rome - the Eternal City (approximately 3 hours). The tour begins at the Trevi Fountain, which has become an iconic spot thanks to the movie ‘La Dolce Vita’, directed by Federico Fellini. The tour will take you to the streets of the old town, visiting famous sites such as the Pantheon (entrance not included); the Palazzo Madama, which houses the Senate of the Italian Republic; and Navona Square, which was built on the ruins of the Domitian Circus. Once the tour finishes you can enjoy the rest of the afternoon at leisure. If you have your sights set on visiting the famous Colosseum or Vatican Museum during your free time, we strongly advise pre-purchasing tickets to avoid excessive queue times.

Today you might like to visit the incredible Vatican Museums and Sistine Chapel, don't miss a chance to be awe-inspired by the murals & the immortal Works of Michelangelo. If you have your sights set on visiting the famous Colosseum or Vatican Museum during your free time, we strongly advise pre-purchasing tickets to avoid excessive queue times.

Optional Activity: Vatican Museums and Sistine Chapel Tour - $120 AUD per person

Includes entrance fees, guided tour, and earphones.

Please note: Optional activities do not include transfers to and from your destination.

Overnight: Hotel American Palace OR Hotel Cristoforo Colombo or similar, Rome

Meals included: Breakfast

After breakfast, you will continue your Italian journey to Florence in the heart of Tuscany. Upon arrival, enjoy an afternoon at leisure in the city centre. You might like to experience some of Florence’s beautiful sights such as Piazzale Michelangelo or the mediaeval Ponte Vecchio. Today is approximately a 274 kilometre day.

Overnight: FH55 Grand Hotel Mediterraneo or similar, Florence

Meals included: Breakfast

After breakfast, enjoy a guided tour of this incredible city (approximately three hours). The tour will take you through some of the famous sights and attractions of Florence, including the Santa Maria del Fiore Cathedral and Piazza del Duomo. Piazza del Duomo, together with Piazza San Giovanni, represent the heart of the city. The most important religious monuments of Florence are here, linked by their geometric design and characterised by the typical white, green, and pink marble coating. You will see the Baptistery with its octagonal shape and three bronze doors; the Cathedral, built in Florentine Gothic style; and Giotto’s Bell Tower, regarded as one of the most beautiful towers in Gothic architecture (entrances not included).

The tour will continue through Piazza Signoria to the Palazzo Vecchio (entrance not included), the town hall of Florence. Admire the impressive statues that surround the piazza, before continuing to the Straw Market where the tour will end. Enjoy time at leisure for the rest of the day.

Optional Activity: Uffizi Gallery: $130 AUD per person

Includes entrance fees, guided tour, and earphones.

Optional Activity: Gallery of the Academy of Florence: $90 AUD per person

Includes entrance fees, guided tour, and earphones.

Please Note: Optional activities do not include transfers to & from your destination.

Overnight: FH55 Grand Hotel Mediterraneo or similar, Florence

Meals included: Breakfast

After breakfast, depart for Milan. Upon arrival enjoy a guided city tour (approximately three hours). Celebrated as the Italian capital of fashion and design, Milan is a city rich in art, history, and culture. The tour begins from Sforza Castle before walking towards the Duomo (entrances not included). On the way, admire elegant buildings along two of Milan’s iconic streets - the Via Dante and Via Dei Mercanti. Piazza del Duomo is the heart of Milan, and the Duomo - where German influences are softened by the finesse of Italian artists - is one of its most significant Gothic style monuments.

From the Piazza Duomo, the tour continues through the Galleria Vittorio Emanuele, Italy’s oldest active shopping mall and a major landmark of Milan, before arriving at the Piazza Della Scala, home to one of the most famous theatres in the world; La Scala (entrance not included). Enjoy the afternoon at leisure.

Today is approximately a 300 kilometre day.

Overnight: AS Hotel Limbiate OR Holiday Inn Nord Zara or similar, Milan

Meals included: Breakfast

Today, begin your journey to Venice. Upon arrival, you will be transferred to the Tronchetto Pier in Venice, where you will be able to admire the beautiful buildings and canals of Venice by ferry. Upon arrival, be met by a local guide at the Piazza San Marco to start a guided tour of Venice (approximately 2 hours).

The tour starts at the iconic St Mark’s Square, one of the most beautiful squares in the world, and the hub of Venetian life. Around the square, you will see the famous St Mark’s Basilica, the Doge’s Palace, and the Bell Tower. The church was built to house the body of St. Mark, transported from Alexandria in 828AD. Inside the basilica you can admire glittering Byzantine Mosaics (entrance not included). The tour will continue onwards to Rialto Bridge, one of the most beautiful bridges and an icon of the city.

In the late afternoon be transferred in Mestre to check in to your hotel and spend the remainder of the day at leisure. Today is approximately a 270 kilometre day.

Overnight: Leonardo Royal Hotel Venice Mestre or Hotel Delfino or similar, Venice

Meals included: Breakfast

Departs: 17:00

After breakfast, spend some free time before being transferred to the cruise terminal in Trieste to embark on an exciting 7-night Mediterranean cruise aboard the spectacular ‘Costa Deliziosa'.

Overnight: Costa Cruises ‘Costa Deliziosa’

Meals included: Breakfast; Dinner

Arrives: 14:00. Departs: 20:00

A reinvigorated old town, Bari is the “Sun of Italy”. The port of Bari, on the Adriatic coast, is primarily a passenger port. During the stop in Bari, visit this historic city and its surroundings, especially Matera, designated by UNESCO as the 2019 European Capital of Culture (optional shore excursion). The old town contains the bones of St Nicholas (aka Santa Claus) in its Basilica di San Nicola, along with a butch castle and plenty of unfussy authentic eateries.

Alternatively, you can choose to visit The beautiful UNESCO limestone Trulli house of Alberobello (shore excursion).

Overnight: Costa Cruises ‘Costa Deliziosa’

Meals included: Breakfast; Lunch; Dinner

Arrives: 08:00. Departs: 17:00

Kotor provides an extravagant beauty that will leave you struggling for superlatives. You will be met by commanding cliffs and shape-shifting gulfs when you arrive at the Bay of Kotor, a port with a strategic location and fortified walls. Discover the fascinating landscape, the fortifications built from the early Middle Ages and now included among the UNESCO World Heritage sites, and the old town with Venetian influences and its religious architecture. Perast is also worth a visit with its islands and Byzantine architecture.

Overnight: Costa Cruises ‘Costa Deliziosa’

Meals included: Breakfast; Lunch; Dinner

Arrives: 09:00. Departs:18:00

The resort island of Corfu is renowned for its Rocky Mountains, beautiful beaches, and utterly romantic atmosphere. It’s capital city, also named Corfu, is one of the ancient jewels of Greece. Here you’ll find a Venetian fortress and a UNESCO World Heritage old town boasting winding lanes, bustling bars, towering houses, and heavenly gardens. Discover ancient remains from eras past, scattered throughout the island.

Overnight: Costa Cruises ‘Costa Deliziosa’

Meals included: Breakfast; Lunch; Dinner

Arrives: 07:30. Departs: 13:30

On the Peloponnese shores stands the little seaside town of Katakolon, Greece. Situated on a headland overlooking the blue Ionian Sea, this charming location boasts a lighthouse, the Agios Nicolaos Church, and musical instruments museum. A short ride away lies the ancient site of Olympia, the extraordinary UNESCO World Heritage Site. 3000 years ago, it hosted Greece’s first Olympic Games in its Panhellenic religious sanctuary (not included).

Overnight: Costa Cruises ‘Costa Deliziosa’

Meals included: Breakfast; Lunch; Dinner

Arrives: 12:00. Departs: 20:00

The city of Dubrovnik, a UNESCO World Heritage Site, is located on the southern coast of Croatia, overlooking the Adriatic Sea.

This destination boasts a treasure trove of sights including a 16th-century old town and romantic limestone streets. See Gothic-Renaissance Rector’s Palace or wander along the city’s ancient clifftop walls. Further afield, you’ll find a host of natural wonders including some of the most enchanting caves in the world.

Overnight: Costa Cruises ‘Costa Deliziosa’

Meals included: Breakfast; Lunch; Dinner

Arrives: 08:00. Departs: 17:00

Croatia's second-largest city, Split provides an insight into Dalmatian life, how it’s really lived. Always buzzing, this exuberant city has a bountiful mixture of tradition and modernity. The antiquity of Split harbour is testified by the presence of the UNESCO listed Diocletian’s Palace built by Emperor Diocletian 295 BC.Split harbour is undoubtedly one of the most beautiful, but also one of the oldest in the Adriatic: it is over 1,700 years old, and is surrounded by an extraordinary historical heritage. You can easily reach the nearby islands from here.

Overnight: Costa Cruises ‘Costa Deliziosa’

Meals included: Breakfast; Lunch; Dinner

Arrives: 09:00

Enjoy your last breakfast before disembarking, You will be met by a tour representative and transferred to Rome for your final night in Italy. Upon arrival check in at your hotel and enjoy the rest of the day in the Italian capital city.

Overnight: Hotel American Palace OR Hotel Cristoforo Colombo or similar, Rome

Meals included: Breakfast

Today after breakfast be transferred to the airport for your return flight home.

Please note: If your flight departs early, breakfast will be arranged for pick up from the hotel reception the night before.

Please note: Some customers may be required to have a stopover. Should you require a stopover the cost of your hotel will be covered in your package. Flight times will be indicated on your final documentation, which you will receive 4-6 weeks prior to departure.

Meals included: Breakfast; In-Flight

Please note: Some flights may arrive in Australia (or New Zealand) +1 day later.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

 

CANCELLATION POLICY

Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.

Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.

We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.

Please note: All additional charges are payable in AUD (unless otherwise stated). 

This travel offer is valid for travel on selected dates until the 19th October 2024.

This travel offer is priced per person based on a twin share. 

 

Single Traveller Supplement

For solo travellers, a mandatory single supplement applies:

• Inside Cabin: $2200

• Ocean View Cabin: $2500

• Balcony Cabin: $2600

 

Please note: accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.

 

Departure Dates 

Itinerary 1: 2024 

October: 19 

 

Please note: See checkout for live dates and availability.

 

Surcharges  

Please note: 

• Dates/months with a ^ incur a high season surcharge of $1750 per person.

 

Departure Cities

Sydney, Melbourne, *Brisbane, *Adelaide, *Perth or *Auckland

 

Departure City Surcharges

*Brisbane or *Perth: $350 per person

*Adelaide: $550 per person

*Auckland: $800 per person

 

International Full-Service Airline(s) Used

• Cabin Class: Economy Class

• Airlines: China Eastern Airlines, Etihad Airways, Emirates, Qatar Airways, Singapore Airlines, Qantas Airways, Lufthansa, Swiss Airways, Finnair, Cathay Pacific, Air France, KLM, Oman Air, British Airways, Air New Zealand, Virgin Australia, Thai Airways, Malaysia Airlines, Turkish Airlines and airline partners (subject to availability).

 

Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

 

Missed Flights 

If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you will miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 

 

Guaranteed Airline surcharge

• Cabin Class: Economy Class

• Emirates: $500 per person 

• Singapore Airlines: $600 per person 

• Qatar Airways: $600 per person 

 

Please note: 

• Guaranteed airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.

• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.

• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.

• Guaranteed airline refers to the marketing carrier and could include codeshare partners. 

 

Arrive Early Options

Rome, Italy - $300 per person

High season dates range up to $700 per person, subject to availability.

 

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply.

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• A high season arrive early can be purchased for up to $700 per person, subject to availability.

• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):

• 18th March 2024 - 30th April 2024

• 1st June 2024 - 14th August 2024

• 23rd September 2024 - 20th October 2024

• 6th December 2024 - 31st January 2025

 

Stay Behind Options

Rome, Italy - $300 per person

High season dates: up to $700 per person, subject to availability.

 

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• A high season stay behind can be purchased for up to $700 per person, subject to availability.

• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):

• 18th March 2024 - 30th April 2024

• 1st June 2024 - 14th August 2024

• 23rd September 2024 - 20th October 2024

• 6th December 2024 - 31st January 2025

 

Stopover Packages 

* Doha

Twin share: $1000 per person/one way

Solo Traveller: $1500 one way

* Dubai

Twin share: $1000 per person/one way

Solo Traveller: $1500 one way

* Singapore

Twin share: $1200 per person/one way

Solo Traveller: $1800 one way

 

Includes:

• 2 nights in 4-star accommodation

• Daily breakfast

• Return airport transfers

 

Please note: 

• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.

• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.

• Stopover packages are subject to availability.

• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.

• Blackout dates apply to flights departing between the below date ranges:

Singapore Taylor Swift Concert: 01 - 10 March 2024

Singapore Grand Prix: 18 - 24 September 2024

Doha Grand Prix: 28 November - 02 December 2024

Doha MotoGP: November 2024 (the exact date is yet to be confirmed)

Abu Dhabi Grand Prix (for Dubai): 04 December - 10 December 2024 

 

Flight Class Upgrades

Business or Premium Economy Class: For pricing, please refer to the payment cart at checkout.

Please note:

• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).

• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed

 

Costa ‘Deliziosa’ Ship

Dive into the swimming pool early in the morning, when everyone else is still asleep, and feel the sun caress your skin, or savour delicious cuisine at dinner at your choice of restaurant, and share it with those you love. Costa Deliziosa has it all, furnishings, Murano glass decorations, open-air decks with floral names, elegant and bright cabins, and wine tastings of fine wines at the end of the evening in the opulent wine bar. A symphony of comfort, relaxation, fun and attention to details. That’s why it’s called Deliziosa! 

 

Facilities:

• 662 cabins

• 7 swimming pools

• 5 restaurant and snack bars

• 12 bars and lounges 

 

Cabins/Staterooms

Inside Cabin 

180 Staterooms

Cabin: from 16m²

* Size may vary 

 

Ocean View Cabin

178 Staterooms

Cabin: from 17m²

Window

* Size may vary 

 

Balcony Cabin 

682 Staterooms

Cabin: 17m²

Balcony: 3m²

Window

Balcony

* Size may vary 

 

Please note: Cruise timetables are subject to change. Some cruise cabins may have restricted views, based on availability.

 

Accommodation Used:

4 Star (self-rated)

• Rome: Hotel American Palace OR Hotel Cristoforo Colombo or similar

• Florence: FH55 Grand Hotel Mediterraneo or similar

• Milan: AS Hotel Limbiate OR Holiday Inn Nord Zara or similar

• Venice: Leonardo Royal Hotel Venice Mestre or Hotel Delfino or similar

 

4 Star (self-rated)

• Costa Cruises: 'Costa Deliziosa’ ship 

 

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.

 

Extra Nights

Not available at check-out. 

Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 

 

Maximum Room Capacity

2 people.

 

Child Policy

• No child discounts. The full price applies to all children travelling with their parents.

• Valid for children 12 years old and over.

Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.

 

Triple Share

Not available.

 

Bedding Configuration

Double or Twin Bedding (subject to availability).

 

Minimum group size 20, maximum group size 40 per vehicle.

 

Optional Tours/Activities

Day 3: Vatican Museum with Guide & Headphones: $145 AUD per person

Day 5: Gallery of the Academy of Florence: $90 AUD per person

Day 5: Uffizi Gallery: $130 AUD per person

 

Please note:

• The optional tours listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability). 

• Some tours or shore excursions require minimum numbers to operate.

• Shore excursions can be booked/reserved directly with the cruise line before travel (subject to availability)

• Shore excursions can also be booked whilst onboard (subject to availability).

• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.

 

• Visa fees and requirements 

• Domestic transfers and flights not stated in the deal offer

• Meals/beverages not stated in the deal offer

• Gratuities/tipping 

• Optional activities/tours 

• Personal expenses

• City taxes

• Venice 2024 City Centre Entrance Fee

• Travel insurance

 

CITY TAXES

Payable directly to the hotel at check-in.

Milan: €2.50 per person, per night

Venice Area: €3.10 per person, per night

Florence Area: €4.00 per person, per night

Rome: €7.50 per person, per night

Please note: Pricing is an approximate and subject to change.

 

2024 Venice Historical Centre Entrance Fee

As of the 25th April to July 2024, the city of Venice will be imposing an entrance fee to manage the influx of tourists. Visitors will be required to pay €5 per person to enter the city centre between the hours of 8:30am to 4:00pm.

This fee will need to be paid via an online portal https://cda.ve.it/en/ which will generate a QR code to be checked at checkpoints before entering Venice City Centre.

Please note: more information will be provided whilst on tour.

 

TOUR GUIDE VS. TOUR LEADER

Tour Guide: 

Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 

 

Tour Leader: 

An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 

 

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 

 

CLIMATE & AVERAGE TEMPERATURES

Italy & the West Mediterranean - April to October

Italy is largely characterised by a typical Mediterranean climate made up of warm springs and hot and dry summers, the climate here is very pleasant. Along the coast of Southern Italy in July and August the average temperature is above 25°C. April to June and September to October are the best months to travel through southern Italy. You can expect temperatures of up to 26°C during the warmest part of the day.

In the northern areas in October the average daily temperature is 14.5°C but temperatures can still reach highs of 19°C which can feel quite pleasant. Temperatures are starting to drop low during this month though, especially at night. The average minimum temperature in October is 10°C.

 

FLIGHTS

Seat Selection & Frequent Flyer Points:

We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

 

Passport Validity:

Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

 

CRUISE

Embarkation / Disembarkation:

• Begins approximately 2 hours after docking.

• Due to security reasons, all guests must be on board 2 hours before sailing.

• Itineraries are subject to change at any time without notice.

• Check your specific sailing for exact departure and arrival times. All times are local to the port.

Please note: Strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.

 

Cruise Loyalty Discounts:

Please note: Travellers must contact the cruise line directly upon receiving their travel documents in order to request any membership benefits they may be entitled to.

 

COACH TOUR

Meals:

For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

 

Luggage:

You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

 

OTHER

Mobility:

If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

 

Fitness Level Required:

An Easy/Low level of fitness will be required. 

Easy/Low is described as light walking on well-maintained surfaces, occasional climbing of stairs and ability to get on and off vehicles without assistance and stand for a minimum of 30 minutes in hot/humid conditions. A general level of fitness and mobility.

 

Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.

 

Gratuities / Tipping:

Land

• Gratuities (tips) are not included in the tour price for services of the tour leader (when available) and driver throughout the tour. The recommended tip is €5 per person per day. This covers the guide/leader and the driver and will be collected whilst on tour.

 

Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.

 

Cruise

Gratuities (tips) are not included for the cruise staff's services throughout this tour's cruise component. Costa Cruises is an internationally registered company & operates to US & European standards, both of which have an economy driven by a tipping culture. Gratuities are expected on your cruise and will be charged to your onboard account at €5 per person per day. If you have any questions regarding the gratuities on your cruise, please speak to the guest services staff onboard the ship.

 

Sightseeing:

Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

 

Shopping: 

Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 

Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.

Please refer to our Terms and Conditions regarding shopping for further information.

 

A tourist visa is not required for Europe for stays up to 90 days if travelling on an Australian passport.

Important: 

• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.

• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.

Please note: 

• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.

• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

 

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

 

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

 

Name Changes Due To Passenger Error

• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

 

Supplier Fees

In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.