New Zealand Discovery Cruise

• Enjoy a 10-night cruise to New Zealand aboard Royal Caribbean's 'Ovation of the Seas'
• Visit the Milford Sound, Wellington, Picton, Christchurch, Doubtful Sound and more

• 1 night of hotel accommodation in Sydney (Choose from standard or premium accommodation)

• Enjoy 29 meals, including all meals while cruising

• Taxes and port charges included
• Cruise gratuities included

• Cabin Upgrades: Cabin upgrades are available. (See checkout for details)
• Premium Accommodation: Upgrade your accommodation package. (See checkout for details)

Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.

Please make your own travel arrangements to Sydney and check into your centrally located accommodation.

Enjoy your day at leisure in one of the most cosmopolitan cities in the Southern Hemisphere. Sydney offers so much, from beaches and wineries to stunning landmarks and world-class shopping.

Sydney is not only Australia’s oldest city, it is also one of the most ethnically diverse cities on the globe, offering a wealth of cuisines, unique museums, and cultural opportunities.

Visit architectural marvels including the Sydney Opera House and Sydney Harbour Bridge, then explore lively pubs, shops, and historic buildings at The Rocks, located on Sydney Harbour.

Today is yours to enjoy at your own pace.

Overnight: Centrally located Sydney hotel (Standard or premium option)

Meals included: None

(Departs at 18:45)
Enjoy a free morning before making your own way to the cruise terminal in time for boarding.
This afternoon, you will embark on your 10-night New Zealand cruise aboard the Royal Caribbean ‘Ovation of the Seas’.
Once onboard and settled in, make your way up on deck, grab a drink and join the Sail Away party to celebrate the start of your journey to New Zealand.

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Dinner

Take your time to orientate yourself with the multitude of entertainment options available on the incredible ‘Ovation of the Seas’. Check out the Royal Esplanade with a wonderful selection of restaurants, cafés and bars complete with the English-style pub, Amber & Oak, and Sorrento's pizza bar for late night snacks.

Wander through the many onboard boutiques and shops to choose from beautiful jewellery, souvenirs and other accessories.

How about dinner and a show? Book a table with world-class cuisine, and extraordinary personal service in the four complimentary main dining rooms or (for an additional cost) choose from one of the amazing specialty restaurants, including Chops Grille, Wonderland or Jamie's Italian, then head off to a Broadway show in the main theatre.

Feel like something a little more casual? Grab a table at the Solarium Bistro, Izumi Japanese or there is always the option to enjoy the 'all you can eat' buffet at the Windjammer Marketplace.

Take a dip in the various pools, spas and whirlpools or book yourself a session in the onboard spa Vitality, with a broad choice of relaxing and therapeutic massages and pampering spa treatments.

Be sure to stop by the most talked-about bar on the ship and unofficially dubbed the "robot bar", this is where drinks are shaken and served by the pair of Makr Shakr robotic bartenders.

You will be spoiled for choice aboard Royal Caribbean’s ‘Ovation of the Seas’.

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

If you haven't yet sampled all the various entertainment or dining options on the incredible ‘Ovation of the Seas', you'll want to take a wander down Royal Esplanade. Here, you'll find a fantastic selection of restaurants, cafés and bars.

Looking for some evening fun with dinner and a show? Book a table and sample world-class cuisine, and extraordinary personal service in one of the four complimentary main dining rooms or (for an additional cost) choose from one of the impressive specialty restaurants before heading off to a Broadway show in the main theatre.

There are plenty of casual dining options to please the entire family, including the Solarium Bistro, Japanese Izumi for fresh-rolled sushi and Windjammer Marketplace for 'all you can eat' buffets, where you'll find a mix of international cuisines. Anyone for pizza? Grab a table at Sorrento’s, which has late-night dining options and is the perfect spot after an evening dancing in the Latin-themed lounge bar and nightclub, Boleros. Feeling thirsty? Meet friends or make new ones in one of the many bars onboard, including Schooner, North Star or Diamond Lounge.

If you're feeling adventurous, try rock climbing, or the surf and skydive simulators. Relax poolside, try a spa or whirlpool plunge, or take relaxation to the next level with a pamper session in the onboard spa Vitality, where you can choose from therapeutic massages and luxury spa treatments.

Take high-tech drink service to the next level at Bionic Bar, where drinks are shaken and served by the Makr Shakr robotic bartenders. Then head off to the shops onboard and pick up some treasures to remember your cruise.

You find plenty to keep you entertained aboard Royal Caribbean’s ‘Ovation of the Seas’.

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

In the southwest of New Zealand’s South Island lies one of the most dramatic and beautiful parts of the country. Of New Zealand's 18,000 kilometres of coastline, the Sounds offer some of the most memorable scenery and wildlife.
The Fiordland National Park is a remarkable natural environment that features spectacular fjords, magnificent waterfalls and snow-capped peaks. The mountains are adorned with an ancient rainforest, while waterfalls cascade down hundreds of metres into grand fjords. Shimmering lakes and granite peaks remain unchanged for centuries, preserving their appearance from a thousand years ago.
Perhaps the most famous of the fjords in the national park are the spectacular Milford Sound, Doubtful Sound and Dusky Sound. These not-to-be-missed landscapes are truly bucket-list locations and, on your Royal Caribbean cruise, you have the chance to experience all three.
Milford Sound: Scenic Cruising from 08:00 - 09:00
Mountains and waterfalls abound in South Island's Milford Sound, one of New Zealand's top attractions and a site of otherworldly beauty. Called the eighth wonder of the world by novelist Rudyard Kipling, the sound (technically a fjord) is part of Fiordland National Park and the 2.6 million-hectare Te Wahipounamu UNESCO World Heritage Site. Take in the surrounding nature on your Milford Sound cruise, passing by green cliffs and plummeting waterfalls like Lady Bowen Falls. Along the way, take in the famous Milford Track: suspension bridges, boardwalks and mountain passes take you past stunning vistas of emerald-green mountains and valleys, as well as Sutherland Falls, the tallest waterfall in New Zealand.
Fur seals like to sun themselves on the aptly named Seal Rock, so they can be easy to spot. In Milford Sound, you may be able to spot penguins and perhaps a pod of dolphins. Whales sometimes come into the fjord, too — so watch out for their tail splashes during your cruise.
Doubtful Sound: Scenic Cruising from 13:00 - 14:00
Doubtful Sound is the deepest and second-largest fjord in New Zealand. It was named by Captain Cook, the first European to chart the coast, because he was doubtful he would be able to sail his ship, 'HMS Endeavour', out of the sound due to the westerly winds. Look for the area's towering waterfalls: See heights of 619-metre and 836-metre cascades in Browne Falls near Hall Arm and 220-metre Helena Falls at Deep Cove. Try to spot dolphins, penguins and fur seals in the waters and shoreline during your Doubtful Sound cruise.
Doubtful Sound is quite remote. The closest towns are roughly 55 kilometres away on nearby lakes Te Anau and Manapouri, so most visitors to the area come aboard ships. Take in the vastness of the epic scenery and the quiet stillness of the fjord.
Thanks to the more than 200 days of rainfall every year in Fiordland National Park, Doubtful Sound has plenty of waterfalls to admire. You might even see a rainbow when the sun comes out during your Doubtful Sound cruise. Helena Falls in Deep Cove is particularly spectacular after heavy rain.
Dusky Sound: Scenic Cruising from 16:00 - 17:00
Dusky Sound lies among the grand fjords of Fiordland National Park. Named by Captain Cook when he sailed by at dusk on his first voyage in 1770, this spot holds one of the area's largest fjords, at almost 40 kilometres long. During the rainy season, you can spot hundreds of waterfalls splashing down from the verdant green hills into the dark deep waters. During your Dusky Sound cruise, look out for historic Astronomer's Point, a former observatory dating back to Cook's second voyage in 1773, which overlooks the dramatic fjord.

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

(Arrives at 09:00 and departs at 19:00)
On the southeast coast of New Zealand's South Island, on the Otago Peninsula, you'll find Dunedin. The city basks in its Scottish heritage — its name being the Gaelic word for Edinburgh. No Scottish city would be complete without a castle: Explore Dunedin's Victorian-era Larnach Castle and Gardens, a Gothic Revival mansion surrounded by impeccably manicured rows of rhododendrons, azaleas and Scottish heather. Then, check out Baldwin Street, the world's steepest residential street.
Explore St. Paul's Cathedral, The Octagon, in the city centre. Or make the worthwhile 32 kilometre journey to Taiaroa Head at the tip of the Otago Peninsula, where unique wildlife abounds: enjoy a chance to spot the rare yellow-eyed penguin, New Zealand fur seals and royal albatross.
The city centre is walkable from the cruise terminal. George Street, heading north from The Octagon, has the most shops and restaurants to enjoy a day meandering among fashion and food.

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

(Arrives at 09:00 and departs at 19:00)
Lyttelton lives up to the quaintness implied by its name, with a population of just under 3000 people – yet the welcoming town is home to big travel attractions and major beauty.
Head into downtown Lyttelton to explore independent boutiques and a lively arts scene. Pop in for an afternoon theatre performance at the popular Lyttelton Arts Factory. Christchurch is just a 20-minute drive from the Lyttelton cruise port. Visit Christchurch and stroll through beautifully manicured Hagley Park or see Maori artefacts at the Canterbury Museum.
If you're looking to capture beautiful views on foot, Lyttelton is the place to be. You'll find the hiking trails of the Pony Point Reserve along the coast, while you can trek the Urumau Loop to venture up Mount Pleasant. Catch glimpses of paradise on a hike down the Whakaraupo Loop in historic Bridle Path or take the Christchurch Gondola for panoramic views of the surrounding landscape.

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

(Arrives at 09:00 and departs at 19:00)
Wellington, New Zealand's capital, sits at the southern tip of the North Island, roughly the middle of the country. According to Maori legend, New Zealand's two main islands are associated with the god Maui; the South Island is his canoe and the North Island is the fish he caught. Wellington sits in that metaphorical fish's mouth.
Wellington is New Zealand's second-largest city, following Auckland. Despite its smaller size, Wellington has an abundance of cultural attractions including the National Library, Archives New Zealand, theatres and excellent museums. The city is also home to the country's film industry and is nicknamed Wellywood.
Te Papa Tongarewa is New Zealand's national museum, with free admission. Its full name means "container of treasures" in Maori, and the museum has six floors of cultural and historic pieces with several interactive exhibits.
Wellington is New Zealand's craft beer capital, so have a pint if you can tear yourself away from the country's fantastic selection of wines. Wellington has its very own wine country, just an hour's drive or a picturesque train trip south from the bustling central city. Wairarapa is a charming rural wine area renowned for its world-class pinot noir and warm hospitality.

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

(Arrives at 07:00 and departs at 17:00)
Picton, on the northeast corner of New Zealand's South Island, provides access to the beautiful Marlborough Sounds and to New Zealand's most famous wine region, Marlborough, home to the world's best sauvignon blanc.
Known as the sunniest place in the country, this small town of about 3000 people is named for Sir Thomas Picton, who fought and died at the Battle of Waterloo. The pretty harbour town has several cafes and shops, plus a market when cruise ships are in port. The area is home to five different types of dolphins, orcas and rare birds.
You are well advised to drink the local wine in Marlborough during your cruise to Picton. Marlborough's sauvignon blancs are lush, herbaceous and often add a touch of grapefruit or lime zing to the palate. It's perfectly palatable on its own, and pairs very well with the area's oysters, clams, king salmon and green-lipped mussels.

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

Take your time to orientate yourself with the multitude of entertainment options available on the incredible ‘Ovation of the Seas’. Check out the Royal Esplanade with a wonderful selection of restaurants, cafés and bars complete with the English-style pub, Amber & Oak, and Sorrento's pizza bar for late night snacks.

Wander through the many onboard boutiques and shops to choose from beautiful jewellery, souvenirs and other accessories.

How about dinner and a show? Book a table with world-class cuisine, and extraordinary personal service in the four complimentary main dining rooms or (for an additional cost) choose from one of the amazing specialty restaurants, including Chops Grille, Wonderland or Jamie's Italian, then head off to a Broadway show in the main theatre.

Feel like something a little more casual? Grab a table at the Solarium Bistro, Izumi Japanese or there is always the option to enjoy the 'all you can eat' buffet at the Windjammer Marketplace.

Take a dip in the various pools, spas and whirlpools or book yourself a session in the onboard spa Vitality, with a broad choice of relaxing and therapeutic massages and pampering spa treatments.

Be sure to stop by the most talked-about bar on the ship and unofficially dubbed the "robot bar", this is where drinks are shaken and served by the pair of Makr Shakr robotic bartenders.

You will be spoiled for choice aboard Royal Caribbean’s ‘Ovation of the Seas’.

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

Take your time to orientate yourself with the multitude of entertainment options available on the incredible ‘Ovation of the Seas’. Check out the Royal Esplanade with a wonderful selection of restaurants, cafés and bars complete with the English-style pub, Amber & Oak, and Sorrento's pizza bar for late night snacks.

Wander through the many onboard boutiques and shops to choose from beautiful jewellery, souvenirs and other accessories.

How about dinner and a show? Book a table with world-class cuisine, and extraordinary personal service in the four complimentary main dining rooms or (for an additional cost) choose from one of the amazing specialty restaurants, including Chops Grille, Wonderland or Jamie's Italian, then head off to a Broadway show in the main theatre.

Feel like something a little more casual? Grab a table at the Solarium Bistro, Izumi Japanese or there is always the option to enjoy the 'all you can eat' buffet at the Windjammer Marketplace.

Take a dip in the various pools, spas and whirlpools or book yourself a session in the onboard spa Vitality, with a broad choice of relaxing and therapeutic massages and pampering spa treatments.

Be sure to stop by the most talked-about bar on the ship and unofficially dubbed the "robot bar", this is where drinks are shaken and served by the pair of Makr Shakr robotic bartenders.

You will be spoiled for choice aboard Royal Caribbean’s ‘Ovation of the Seas’.

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

Arrives at 06:30
This morning, the cruise ship sails into the iconic Sydney Harbour. After the final breakfast onboard, complete your disembarkation and bid a fond farewell to your home for the past 10 nights, 'Ovation of the Seas'.

Meals included: Breakfast

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.
 
Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.
 
CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.
 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.
 
We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
 
Please note: All additional charges are payable in AUD (unless otherwise stated). 
 

This travel offer is valid for travel on selected dates until the 23rd March 2025.
 
This travel offer is priced per person based on a twin share.
 
Single Traveller Supplement
For solo travellers, a mandatory single supplement of twice the Twin Share price applies.
 
Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.
 
Departure Dates
2024
November: 27* 
 
2025
March: 23
 
Please note: See checkout for live dates and availability.
 
Surcharges
Please note: 
• Dates/months with a * incur a high season surcharge of $1,150 per person.
 

Flights are not included in this deal.
 

Royal Caribbean ‘Ovation of the Seas’
'Ovation of the Seas' is all about innovation and excitement. The third of five Quantum Class ships, this ship boasts many cruise-ship firsts - she is truly a destination in herself. You can take adventure to new heights on the rock-climbing wall, experience the thrill of skydiving on the RipCord by iFly, or carve it up on the FlowRider surf simulator. After all that excitement, you can ascend over 91 metres above sea level in the North Star observation capsule. All of this can be done while soaking up the breathtaking views on the many fantastic ports that are to be visited.
 
Onboard you can treat your tastebuds to a whirlwind flavour tour around the world with Italian at Jamie’s Italian, American Steakhouse classics at Chops Grille and push the culinary envelope with the many over-the-top creations that bring dreams to reality at Wonderland Imaginative Cuisine.
 
Onboard Currency
$ USD.
 
Cabins/Staterooms
Junior Suite
More space. More comfort. More to love! Indulge in one of Royal Caribbean’s luxurious suites for the ultimate at-sea experience. With additional perks such as concierge service, priority boarding and departure privileges, and dedicated entertainment seating, everything you need for a lavish voyage is at your fingertips. 
 
Balcony Cabin
Imagine waking up every morning and opening your balcony door to be greeted with brand-new breathtaking views of days at sea or in port. Reserve a RCI Balcony Stateroom to enjoy spectacular vistas each day from the comfort and privacy of your own room. One of the best ways to explore the world is by sea – and a Balcony Stateroom is the perfect way to get a little bit closer to everything.
 
Ocean View Cabin
As your RCI cruise sails to New Zealand, you don’t want to miss a single moment. In an Ocean View Stateroom, you’ll be treated to a beautiful new view every day. Spend the day exploring the ship or in port, then retreat to your comfortable, well-appointed stateroom and don’t miss a thing.
 
Interior Cabin (with a virtual balcony)
Enjoy a live-feed scenic view in the comfort of your room. After an action-packed schedule of meet-ups, activities, and exploring New Zealand, you will want to relax. At the end of a busy day, retreat to your Interior Stateroom and unwind in style, with your own real-time feed of the ocean and destinations from your 80-inch high-definition screen showing external views. These well-appointed staterooms offer everything you need for a comfortable voyage. 
 
Please note: Cruise timetables are subject to change. Some cruise cabins may have restricted views, based on availability. Cruise cabins booked on a guaranteed basis and are assigned by the cruise line prior to departure. Your cruise cabin number will be reflected in your final documents.
 

Accommodation Used
Standard Accommodation: 3-Star Properties (Self-Rated)
Sydney, Australia: Park Regis City Centre
 
Premium Accommodation: 5-Star Properties (Self-Rated)
Sydney, Australia: Amora Hotel Jamison Sydney
 
Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available.
 
Maximum Room Capacity
2 people.
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 2 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available.
 
Bedding Configuration
Twin / Double (subject to availability).
 

Optional Tours/Activities
• Some shore excursions require minimum numbers to operate.
• Shore excursions can be booked/reserved directly with the cruise line before travel (subject to availability)
• Shore excursions can also be booked whilst onboard (subject to availability).
• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.
 

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Travel insurance
 

CLIMATE & AVERAGE TEMPERATURES
New Zealand 
The best time to visit New Zealand is during the summer months of December to March. Expect long, bright, sunny days and temperatures between 16°C and 32°C. It’s an ideal time to visit the lovely beaches or enjoy the many outdoor activities available, such as hiking and mountain biking.
 
Passport Validity
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.
 
CRUISE
Embarkation/Disembarkation
• Begins approximately 2 hours after docking.
• Due to security reasons, all guests must be on board 2 hours before sailing.
• Itineraries are subject to change at any time without notice.
• Check your specific sailing for exact departure and arrival times. All times are local to the port.
Please note: Strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.
 
Cruise Loyalty Discounts
Please note: Travellers must contact the cruise line directly upon receiving their travel documents in order to request any membership benefits they may be entitled to.
 
Luggage
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.
 
OTHER
Mobility
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.
 
Fitness Level Required
An easy/low level of fitness will be required. Easy/low is described as light walking on well-maintained surfaces, occasional climbing of stairs and ability to get on and off vehicles without assistance and stand for a minimum of 30 minutes in hot/humid conditions. A general level of fitness and mobility.
Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.
 
Gratuities/Tipping
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.
 
Cruise
Gratuities (tips) are included for this departure. You are welcome to tip onboard for exceptional service, however this is not expected. If you have any questions regarding the gratuities on your cruise, please speak to the guest services staff onboard the ship.
 
Sightseeing:
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping: 
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.
 

New Zealand
A tourist visa is not required for Australian passport holders.
 
Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.
 

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance
 

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.