Grand Japan

• Return international full-service Qantas Airways flights (economy class), departure city surcharges may apply

• Enjoy 12 nights of quality hotel accommodation

• Enjoy daily breakfast

• English-speaking tour guides
• Airline taxes and surcharges

• Transportation by private air-conditioned vehicles

• Return airport transfers

• Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Optional Tours: Optional experiences and tours are available to add to your itinerary (booked and paid on tour)
• Flight Upgrades: Upgrade to Business Class (see checkout for details)

Please note: Extra charges may apply, see the Important Info section and checkout cart for fees and details

Today you'll fly from Australia (or New Zealand) with Qantas Airways to one of the most captivating cities in the world. When you arrive, you will be met and transferred to your hotel in Tokyo.

Please note: Due to flight scheduling and availability, some departures may occur on Day 0. Affected customers must be at the airport the day before. Direct flights to Tokyo are not guaranteed and some flights may have one stop. Flight times will be indicated on your final documentation which you will receive 4 - 6 weeks before departure.

Overnight: Hotel Mystays Tachikawa, Tokyo or similar

Meals included: In-Flight

This morning you'll enjoy an introductory tour of Tokyo. This includes visiting the Tsukiji Outer Market where you can encounter traditional Japanese cuisine and food-related goods such as Japanese knives. Afterwards, you'll stop by the stunning Meiji Shrine, a Shinto religious site that was dedicated to the Imperial Family in 1926. Enjoy walking among the serene gardens that surround the shrine as you learn details about its importance from your guide.

You'll then enjoy the remainder of the day at leisure to explore this fascinating city.

Overnight: Hotel Mystays Tachikawa, Tokyo or similar

Meals included: Breakfast

After breakfast, you'll embark on an approximately 350-kilometre journey, starting at Mt Fuji’s 5th Station. Located 2300 metres above sea level, Mt Fuji’s 5th Station offers a commanding view of the Fuji Five Lakes area below, making it a popular spot even for those who do not intend on climbing the mountain. You'll also find shrines, torii gates and souvenir shops here.

Afterwards, you'll continue to Lake Kawaguchiko to admire the scenery as you enjoy a short cruise across the lake. The waters are overlooked by surrounding mountains including both Mt Fuji and Mt Komagatake. In the afternoon, you'll arrive in Nagano Region to check into your hotel and enjoy the evening at leisure.

Overnight: Hotel Route Inn Suwa Inter, Nagano Region or similar

Meals included: Breakfast

Today is an exciting day as you'll visit the countryside of Japan on an approximately 300-kilometre journey. Your first visit is to Shirakawa-go which was declared a UNESCO World Heritage site in 1995. It’s famous for its traditional gassho-zukuri farmhouses, some of which are more than 250 years old.

Afterwards, you'll visit Takayama Old Town to walk along Sannomachi Street which survives in a particularly pretty state with many old homes, shops and restaurants. Takayama was once a bustling hub drawing expert artisans, farmers and merchants from throughout the surrounding area. You'll find that Sanmachi, as well as Oshinmachi, preserves the traditional aesthetic of this time.

You'll then finish the day in Gifu where you will check into your hotel and enjoy an evening at leisure.

Overnight: Comfort Hotel Gifu or similar, Gifu

Meals included: Breakfast

This morning, you'll take a 140-kilometre trip to Kyoto where you'll enjoy a half-day sightseeing tour of the ancient capital. You'll visit Fushimi Inari Shrine, an important Shinto shrine in southern Kyoto that is famous for its thousands of vermilion torii gates which straddle a network of trails behind its main buildings. The tour continues to the iconic Temple of the Golden Pavilion where you'll see that the temple’s top two floors are coated in gold leaf, creating a dazzling mirror image in the pond on which it’s built.

Afterwards, enjoy the afternoon at your leisure or join one of the below optional activities which can be booked during the trip directly with the operator.

Optional Activity: Maiko Dinner Show - 35,000 JPY per person
Today you will have the unique chance to enjoy an incredible Maiko performance with a Kaiseki dinner in Kyoto. Immerse yourself in the beguiling beauty of the ‘Maiko’ (apprentice geisha) scene during an exquisite evening of culture and cuisine at a Gion district restaurant. Gain fascinating insights into ancient Japanese customs as you chat with maikos and capture photographs to immortalize your memorable evening. You will also have the chance to sip on a selection of unlimited drinks and pleasure your palate with delicacies inspired by ‘kaiseki’ cuisine, a traditional Japanese cooking style.

Optional Activity: Geisha Dress-Up Experience - 30,000 JPY per person
Enjoy a unique geisha transformation experience with full white face makeup, a beautiful kimono, a Japanese traditional hairstyle wig and a professional cameraman. The experience of a geisha makeover in the city of Geisha is a dream come true for many women from all around the world. You will remember this Geisha makeover experience forever.

Overnight: Crystal Hotel Kyoto IV or similar, Kyoto

Meals included: Breakfast

Today you can enjoy free time at leisure to explore Kyoto. Alternatively, you can join an optional activity which can be booked during the trip directly with the operator.

Optional Activity: Kyoto By The Sea Day Tour – 18,000 JPY per person
Enjoy the tantalising seaside air when you enjoy this “By The Sea” day tour in Kyoto! Stroll Amanohashidate, a gorgeous sandbar in Miyazu Bay that's covered in pine trees and offers breathtaking views of the mountains nearby. Your guide will take you up the mountain where you can admire the view before you can walk down on your own to see this sandbar up close. You'll then hop on a boat at one of the Ine no Funaya dock houses (famous private houses perched over the water) where fishermen dock their fishing boats. On the sightseeing boat heading out into the water, you'll get a perfect panorama of these unique dock houses against the water. Finally, you'll head to Miyamas Kayabuki no Sato, a northern village full of thatched houses that show off a truly rural Japanese charm.

Overnight: Crystal Hotel Kyoto IV or similar, Kyoto

Meals included: Breakfast

After breakfast this morning, you'll drive approximately 230 kilometres to the town of Kurashiki where you'll visit the Bikan Historical Quarter. The Kurashiki Bikan Historical Quarter offers an authentic taste of old Japan in one of the oldest merchant towns with scenic canals lined with weeping willows, Edo-period gardens and historic merchant houses.

Afterwards, you'll proceed to Hiroshima on an approximately 140-kilometre trip and check into your hotel.

Overnight: Hotel Kuretakesou Hiroshima Otemachi or similar

Meals included: Breakfast

This morning you'll board a boat to the majestic Miyajima Island, otherwise known as Itsukushima or Divine Island. This landmass is hailed as one of Japan’s most beautiful landscapes so enjoy discovering the natural and cultural treasures of the UNESCO World Heritage-listed Island for 45 minutes with your guide. This is your chance to see the shimmering Itsukushima Shrine before enjoying a delicious lunch in a local eatery (not included).

Cruise back to Hiroshima while you reflect on the history of the region then take a moment of quiet contemplation at the Hiroshima Peace Memorial Park, a historical site near the atomic bomb explosion site. See exhibitions that describe the destruction the bomb caused and marvel at the city’s recovery. Finally, board a bus to the Atomic Bomb Dome (Genbaku Dome), a skeletal structure that miraculously survived the 1945 attack.

Afterwards, proceed approximately 240 kilometres to Himeji and check into the hotel.

Overnight: Comfort Hotel Himeji or similar

Meals included: Breakfast

After breakfast this morning, you'll visit Himeji Castle which is also known as White Heron Castle due to its elegant white appearance. Himeji Castle is widely considered Japan’s most spectacular castle for its imposing size and beauty as well as its well-preserved, complex castle grounds. The castle is both a national treasure and a UNESCO World Heritage Site.

After an approximately 110-kilometre trip, you'll finish the day in Osaka where you can check into your hotel and enjoy the remainder of the day at leisure. There's something for everyone in Osaka as it's where you'll find the famous Shinsaibashi and Dotonbori shopping and entertainment districts.

Please note: Due to the Osaka Expo which will be running from April to October 2025, TripADeal is unable to guarantee central accommodation in Osaka. This means you may stay on the outskirts of Osaka or in nearby cities such as Kobe, Nara or Kyoto. Touring and sightseeing within the Osaka Region may need to also be adjusted to accommodate previously unannounced road closures or events related to Osaka Expo during this period.

Overnight: Kansai Airport Washington Hotel, Osaka or similar

Meals included: Breakfast

Today you can enjoy free time at leisure to explore Osaka. Alternatively, you can join an optional activity which can be booked during the trip directly with the operator.

Optional Activity: Nara City Matcha Tea Making Ceremony Experience & High-Speed Bullet Train – 15,000 JPY per person
This morning, you'll drive to the nearby city of Nara where you will enjoy a half-day sightseeing tour. This park is home to hundreds of free-roaming deer so you can feed them deer senbei (crackers) which can be purchased at stalls throughout the park. You'll then enjoy a tea-making ceremony experience inside a traditional tea store where you can try your hand at grinding matcha and enjoying freshly powdered tea with sweets. Afterwards, you'll enjoy a high-speed bullet train ride from Kyoto back to Osaka.

Please note: Due to the Osaka Expo which will be running from April to October 2025, TripADeal is unable to guarantee central accommodation in Osaka. This means you may stay on the outskirts of Osaka or in nearby cities such as Kobe, Nara or Kyoto. Touring and sightseeing within the Osaka Region may need to also be adjusted to accommodate previously unannounced road closures or events related to Osaka Expo during this period.

Overnight: Kansai Airport Washington Hotel, Osaka or similar

Meals included: Breakfast

After breakfast today, you'll head to the town of Iga in the Mie Prefecture which is approximately 100 kilometres away. Many stories of real ninjas hail from this remote area where they trained to carry out missions ranging from espionage to guarding important people. You'll have the chance to visit the Iga-ryu Ninja House which is a great place to learn about the skills, knowledge and activities of ninjas. In order to prevent explosive manufacturing technology stolen by enemies, this typical ninja house had protections such as set traps and fake hallways. The ninja house is a simple farm dwelling but has surprises, escape routes, hidden doors, places to hide swords and the above traps and trickery. Here, a kuno (female ninja) guides visitors through each part of the house, showing and demonstrating each trap or trick it contains.

Afterwards, you'll proceed to the Aichi region on an approximately 100-kilometre journey and check into the hotel.

Overnight: Route-Inn Grantia Komaki, Aichi Region or similar

Meals included: Breakfast

This morning you'll visit the Toyota Museum to learn about the pioneers of the automobile and the latest move to electric cars.

Afterwards, you'll travel approximately 150 kilometres to Shizuoka, the tea capital of Japan. Here you'll visit Greenpia Makinohara Tea Plantation where you can touch the tea in the middle of the vast tea gardens, learn about the production process and enjoy a steaming cup while you are at.

You'll then finish the day in Yokohama, an approximately 200-kilometre trip, where you will check into your hotel and enjoy the remainder of the day at leisure.

Overnight: APA Hotel & Resort Yokohama Bay Tower, Yokohama or similar

Meals included: Breakfast

Today, at the appropriate time, you will be transferred to the airport for your return flight to Australia (or New Zealand) after one unforgettable trip exploring the beauty of Japan.

Please note: The standard check-out time is noon and luggage storage is available at the front desk for anyone with afternoon/evening departures. Direct flights home are not guaranteed and some flights may have one stop.

Meals included: Breakfast; In-Flight

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase. Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.
 
CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.
 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with. We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
 
Please note: All additional charges are payable in AUD (unless otherwise stated).
 

This travel offer is valid for travel on selected dates until the 13th November 2025.
 
This travel offer is priced per person based on a twin share.

Single Traveller Supplement 
For solo travellers, a mandatory single supplement of $1,200 applies.
Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability. 
 
Departure Dates        
2024
October 10, 17, 24, 31
November 07, 14^

2025
February 06, 13, 19, 20, 26, 27
March 05^, 06^, 13*, 20**, 27**
April 03**
May 07, 08, 14, 15, 21, 22, 28, 29
June 04, 05, 11^, 12^
August 07, 14, 21, 28
September 03, 04
October 08^, 09^, 15, 16, 22, 23, 29, 30
November 05, 06, 12^, 13^
Please note: See checkout for live dates and availability.
 
Surcharges
Please note: 
• Dates/months with a ^ incur a high season surcharge of $100 per person.
• Dates/months with a * incur a Cherry Blossom high season surcharge of $900 per person.
• Dates/months with a ** incur a Cherry Blossom high season surcharge of $1,800 per person.
Please note: The cherry blossom season can be difficult to predict. Every year is different and there are variations across the country. What’s more, there are multiple sakura varieties, each coming into flower at a slightly different time and lasting for a different period (most stay for around two weeks). Therefore we cannot guarantee the trees will be blooming in locations visited on this itinerary.
 

Departure Cities
Sydney, *Melbourne, *Brisbane, *Adelaide, *Perth or *Auckland.
 
Departure City Surcharges
• Melbourne, Brisbane or Adelaide: $300 per person.
• Perth or Auckland: $500 per person.
 
International Full-Service Airline(s) Used
• Cabin Class: Economy Class.
• Airlines: Qantas and partners (subject to availability).
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation.
 
Qantas Flights 
Please note: Any Qantas flights used on this deal may be booked as part of a Qantas group ticket. Group tickets do not allow for any customisations including upgrades, seat selection or paid seating options. Any customisations would need to be requested at the airport upon check-in.
 
Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements.
 
Arrive Early in Tokyo, Japan
• $300 AUD per person, subject to availability.
High season dates up to $700 per person, subject to availability. 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early can be purchased for up to $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges:
23rd September 2024 - 20th October 2024
28th March 2025 - 27th April 2025
16th June 2025 - 20th July 2025
15th September 2025 - 12th October 2025
• Blackout dates apply to flights departing between the below date ranges:
6th December 2024 - 31st January 2025
1st December 2025 - 31st January 2026
 
Stay Behind in Tokyo, Japan
• $300 AUD per person, subject to availability.
High season dates up to $700 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early can be purchased for up to $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges:
23rd September 2024 - 20th October 2024
28th March 2025 - 27th April 2025
16th June 2025 - 20th July 2025
15th September 2025 - 12th October 2025
• Blackout dates apply to flights departing between the below date ranges:
6th December 2024 - 31st January 2025
1st December 2025 - 31st January 2026
 
Flight Class Upgrades
Business Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed.
 

Accommodation Used
3-Star Properties (Self-Rated)
• Tokyo: Hotel Mystays Tachikawa or similar.
• Nagano Region: Hotel Route Inn Suwa Inter or similar.
• Gifu: Comfort Hotel Gifu or similar.
• Kyoto: Crystal Hotel Kyoto IV or similar.
• Hiroshima: Hotel Kuretakesou Hiroshima Otemachi or similar.
• Himeji: Comfort Hotel Himeji or similar.
• Osaka: Kansai Airport Washington Hotel or similar.
• Aichi Region: Route-Inn Grantia Komaki or similar.
• Yokohama: APA Hotel & Resort Yokohama Bay Tower or similar.
Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available at check-out. 
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity
2 people.
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 8 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available.
 
Bedding Configuration
Twin or double bedding (subject to availability).
 

Minimum group size 20, maximum group size 40 per vehicle.
 
Optional Tours/Activities
• Day 5 Kyoto: Maiko Dinner Show - 35,000 JPY per person
• Day 5 Kyoto: Geisha Dress-Up Experience - 30,000 JPY per person
• Day 6 Kyoto: Kyoto By The Sea Day Tour - 18,000 JPY per person
• Day 10 Osaka: Nara City & Matcha Tea Making Ceremony Experience & High-Speed Bullet Train - 15,000 JPY per person
Please note: Prices are based per person, are subject to availability, time permitting and weather conditions, and are payable directly to the tour operator in the currency specified.
 

• Visa fees and requirements. 
• Domestic transfers and flights not stated in the deal offer.
• Meals/beverages not stated in the deal offer.
• Recommended gratuities/tipping.
• Optional activities/tours.
• Personal expenses.
• Travel insurance.
 

TOUR GUIDE VS. TOUR LEADER
Tour Guide
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group.
 
Tour Leader
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined.
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured.
 
CLIMATE & AVERAGE TEMPERATURES
Japan
Japan has four distinct seasons with a climate ranging from subarctic in the north to subtropical in the south. Conditions are different between the Pacific side and the sea of Japan side. Northern Japan has warm summers and very cold winters with heavy snow on the sea of Japan's side and in mountainous areas. Eastern Japan has hot and humid summers and cold winters with very heavy snow on the Sea of Japan side and in mountainous areas. Western Japan has very hot and humid summers (with temperatures sometimes reaching 35°C or above) and moderately cold winters. Okinawa and Amami have a subtropical oceanic climate. These areas have hot and humid summers (with temperatures rarely reaching 35°C or above) and mild winters.
 
FLIGHTS
Seat Selection & Frequent Flyer Points
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.
 
Passport Validity
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

COACH TOUR
Meals
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements.
Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.
 
Luggage
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.
 
OTHER
Mobility
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.
 
Fitness Level Required
An easy/low level of fitness will be required. Easy/low is described as Light walking on well-maintained surfaces, occasional climbing of stairs and ability to get on and off vehicles without assistance and stand for a minimum of 30 mins in hot/humid conditions. A general level of fitness and mobility.
Please note: If you have any concerns please consult your healthcare provider prior to purchase/travel.
 
Gratuities/Tipping
Land
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is $10 AUD per person per day. This covers the guide/leader and the driver and will be collected on tour. 
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.
 
Sightseeing
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader. Please refer to our Terms and Conditions regarding shopping for further information.
 

A tourist visa is not required for Australian or New Zealand citizens visiting Japan for stays of up to 90 days for tourism, business, visiting friends or relatives, etc. that does not include remunerative activities.
Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.
 

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance
 

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.